The Desk/ Inside Adjuster – Catastrophe Claims Adjuster is responsible for, but not limited to: Obtains and reviews reports, statements, records, and related materials as required. Evaluates information and distinguishes cause of damage to determine coverage and total value of claim. Sets and maintains adequate reserves and diaries. Revises case reserves in assigned claims files to cover probable costs. Performs desk review of repair estimates as required. Documents claim files and submits final report to file for closure. Determines payments, issues settlement checks, within authority limits, and keeps appropriate records. Identifies subrogation and/ or salvage potential and initiates appropriate action. Communicate status of claim effectively and often to all parties of the claim. Respond to customer inquiries, makes appropriate decisions, and closes file as needed. *This is a remote position. The Commercial Property Claims Adjuster – is responsible for, but not limited to: Investigate claim and review the insureds' materials, documents, reports etc. Inspecting commercial property damage to determine extent of company’s liability. In the narrative report identify cause of loss, all damages, present reserve(s) recommendations, and any risk hazards. Photograph Report w/ descriptions should match the narrative report. Estimates to be written in Xactimate or similar software. Securing and evidence, reports, and records as directed.
