Minimum Requirements: Awards will be given for a minimum 3-year duration contract. Pricing shall remain firm for the first 3-years of the contract. UNMH will not pay for any standard Shipping or Handling with regard to any awards. Vendor representatives shall be in full compliance with Vendor policy and be in Vendor Mate. Service Excellent customer service for University of New Mexico Health System member’s current and future needs will be expected as evidenced by: The vendor relationship shall support the need for timely and accurate information as requested by UNMHSC. Vendor representative will continue to provide field support to physician procedures as requested Vendor will service outlying clinics to include: UNMH Lomas Campus Sandoval Campus OSIS Campus Training shall be provided by the supplier company, including CEU’s/or equivalent professional equivalents, along with hours of training provided by supplier.
