Specifications include, but are not limited to: 1. Formation of Cross-Departmental Group o Assemble a diverse team comprising members from various city departments. o Ensure representation from all key areas to provide comprehensive insights into existing challenges and potential improvements. 2. Initial Meetings and Collaborative Environment o Conduct initial meetings with Managers and Directors to introduce Phase One findings. o Establish a collaborative environment that encourages open communication and readiness for change. o Set clear goals and expectations for the group’s activities and outcomes. 3. Identification of Key Issues o Work with various departments to identify major issues affecting day-to-day operations. o Prioritize issues based on their impact on overall city operations and service delivery. 4. Synthesis and Presentation of Data o Collect and analyze data related to the identified issues. o Prepare high-fidelity presentations of the synthesized data. o Provide detailed recommendations to close performance gaps. 5. Development of Improvement Projects o Develop specific projects aimed at addressing the identified issues. o Formulate actionable solutions with clear timelines, responsible parties, and measurable outcomes. o Ensure solutions are co-created with key personnel from the City of Santa Fe to align with actual implementation needs...