At a minimum,the selected Broker/Agent will be expected to provide the following services:
Provide market access to key municipal carriers;
Evaluate Chemung County’s current insurance program design.
Identify and evaluate alternative approaches and recommend program improvements (structure, limits, scope of coverage, retention limits, risk management and control alternatives, risk financing alternatives, etc.) for Chemung County’s consideration and approval;
Develop a competitive insurance program and implement the program upon award.
Implementation of the program will include timely and accurate delivery of certificates, ID cards,binders, invoices and policies;Develop a service strategy to be followed by the carrier, the broker and the client for the policy period. Implement this strategy and monitor it so that services are provided as agreed upon by all parties involved.
Review policies and change endorsements for accuracy and resolve any discrepancies that may be identified between the proposed coverage and the produced policy;
Provide coverage summaries, schedules and changes as necessary;
Review billings, audits for accuracy and make certain all charges such as taxes, assessments, fees,etc. are identified as necessary;
Provide Chemung County with information and forecasts of changes that may arise in the insurance marketplace;
Coordinate the renewal process with the existing insurance carriers.
Analyze the renewal proposal, negotiate terms and conditions and make recommendations;