Summary of Specifications:
The County of Orange is requesting proposals from qualified firms for an Integrated County Clerk’s Record Management System together with training, implementation, conversion and support. The system should enable integrated real time processing of all County Clerk transactions including but not limited to: Receiving, Land Indexing and Verifying, Court Indexing and Verifying, Document Imaging, Public Access, Remote/Web Access, Passport Transactions, Map Transactions, and Pistol Permit Tracking. It should include any related client-server network tools necessary to access the County’s enterprise server platform from the County’s existing and planned local area networks. The Offeror must design and implement a training program that will teach the skills and knowledge necessary to effectively use this technology. The Offeror will also be expected to provide on-going support, to implement system updates as they become available, and to perform the processes of technological conversion, and interfacing an environment in which end users will have direct access to and control of those portions of the County Clerk’s information necessary for the performance of their jobs.