RFP-UC20-039 - PROVISION OF EMPLOYEE ASSISTANCE PROGRAM SERVICES

The purpose of this RFP is to obtain proposals for the provision of an EMPLOYEE ASSISTANCE PROGRAM (EAP) for all County employees, their dependents and members of their households. Ulster County has approximately 1,500 full and part-time employees. On average, 3.8% of the workforce utilizes these services.

Currently the program consists of:

Employee assistance services to employees, their dependents and members of their households by licensed practitioners including psychologists, mental health counselors and clinical social workers. Among the services provided are:
 

• Crisis intervention
• Critical incident stress management
• Nationwide coverage
• Manager resources through consultation and coaching support
• Supervisory training and employee orientation 
• Account management
• Community resource referrals
• Connection to behavioral health care providers
• Substance abuse evaluation and assessment
• Case management