Summary of Specifications:
SCOPE OF SERVICES:
Genesee County Information Technology Department (I.T.) is addressing the need for training approximately one hundred ten (110) County staff all that have various levels of knowledge in the use of MS Office Word and Excel software. Expectations of the vendor are to provide ten, four hour training sessions that cover the major differences between MS Office XP/2003/2007/ to MS Office 2010 for Word and Excel only.
The expectation of the MS Word and Excel training is to provide the staff with a basic understanding of the differences between versions and new features available in Word and Excel 2010. At the end of a three / four hour session it is expected that the staff will understand the basic navigation of MS Office 2010 and be capable of creating, formatting and saving Word and Excel files.
The successful training vendor must be able to provide ten three/four-hour classes (five days of training) at the County Building II I.T. Training Room. Classes must be scheduled to train approximately one hundred ten County Staff with class size limited to twelve. The vendor must be able to offer training to staff that may have various levels of understanding of MS Office. Vendors must be able to provide a demo/evaluation of their training.
The successful vendor must prepare the instructional material to be used and purchase any and all materials for instructor and participants for each class, including but not limited to copies of course participant materials, books, videos, overheads, quick reference guides and computer software and/or presentation materials.
In order to be considered for award, the awarded vendor must have an account manager available to manage this agreement, and be available to personally call on the I.T. Department. The account manager must be fully qualified and knowledgeable about the product and services being taught. It is required the account manager shall be accessible by telephone and email.
