The firm shall furnish all services including, but not limited to, providing the necessary labor, materials, supervision, equipment, services, incidentals, and related items necessary to provide complete remote file review and verification for student financial aid. This service may be extended to other two-year SUNY Colleges. At present Inceptia handles verification of ISIRs selected by the USDE; the firm would assume responsibility for those files manually/internally selected for verification.
Processing typically begins in February with a peak period June through August when many new and returning students file their FAFSAs and expect to use their aid to meet tuition payment deadlines. Processing continues into October when billing and disbursements are done.
SUNY Orange seeks the service of a qualified third-party firm to handle the following:
1. Review ISIRs to determine aid eligibility
2. Package aid (Federal, State) to eligible students based on COD and NSLDS payments
3. Resolve conflicting information & make FAFSA corrections
4. Update/revise budgets and awards based on changes to term enrollment or overawards
5. Recalculate EFCs
6. Manage the R2T4 process, award adjustments based on non-attendance, unofficial withdrawal, and fail all reviews
7. Resolve V1, V4, V5 verifications and C- code issues
8. Process Direct Loans
9. Review and process APTS funds
10. Complete subsequent ISIR reviews
11. Reconcile Direct Loans and Pell
12. Assist with NY State Aid reviews
Staff will have VPN access to Banner, Onbase (document imaging), Mach Forms, and granted access to COD, NSLDS, and the SAIG mailbox. Services can be provided remotely during normal business hours.
The College reserves the right to award to more than one Responder.
