Billings Bills are printed in 2 colors on 8.5 X 11 double-sided paper and inserted into an appropriately sized window envelope along with a separate courtesy reply envelope. Bills are not nested or combined in any way. Each bill, regardless of type, carries a due date, set at 15 days from the date rendered. Mailing confirmations and electronic copies of all bills must be transmitted back to the Authority. (See Attachment A). Customers Billed Quarterly 37 cycles are billed quarterly over a 3 week period. 12 or 13 cycles are processed each month. There are between 4,000 to 6,500 bills per cycle. Customers Billed Monthly 3 cycles are billed each month. There are approximately 250 to 350 bills per cycle. Private and Public Fire Protection 5 cycles bill public and private fire protection. 1 monthly cycle for Private Fire Protections consists of approximately 1,600 bills per cycle. The other 4 cycles are billed annually for municipal hydrants and consist of 95 bills total. Collection Notices Notices are printed in 2 colors on 8.5 x 11 double-sided paper and inserted into an appropriately sized window envelope along with a separate courtesy reply envelope. Notices are not nested or combined in any way. There are approximately 3,700 collection notices sent each month. Mailing confirmations and electronic copies of all bills must be transmitted back to the Authority. (See Attachment B). Postcards Postcards ae printed in 2 colors on 8.5 x 5.5 double sided postcard stock. 12 or 13 cycles are processed each month. There are approximately 1,500 to 2,000 postcards per cycle. Mailing confirmations must be transmitted back to the Authority. (See Attachment C). Customer Letters Various customer letters may be transmitted for printing and mailing. Currently, this mainly consists of lead/copper program, excessive estimates, meter change, and backflow testing letters, but this could be expanded upon in the future. (See Attachment D). Data Transmission Currently, the Authority sends a .txt file to its vendor containing the information to be printed and mailed.
