Specifications include, but are not limited to: TCAT, Inc. desires to solicit proposals for replacement of our current farebox system on all our transit buses using a real time system. The payment methods should be expanded to include mobile payment (via mobile apps) and future expansion of kiosks for paper tickets; Ease of use for both the rider and bus operator is a high priority. The system must include a hardware validator for ticketing; and a bus operator override for the use of cash transactions. 1. Accept the following fare media: a. RFID cards, Fobs, and sticker (standard 26‐bit Wiegard Format and Corporate 1000 35‐bit format) b. Optical scanning of QR and other barcodes 2. Backward compatible with our current pass structure, which includes several cash categories and numerous electronic passes that can be assigned to specific stakeholders (3 colleges and universities, local government, social services). a. Convert existing value (remaining rides or remaining time in a time‐based pass) on existing cards with minimal effort by riders or TCAT staff 3. Include the ability to have existing stakeholders continue to manage their own user databases and upload changes to a cloud‐based server at regular intervals (at least daily). 4. Include the ability to allow stakeholders to manage their own users’ ID cards: a. As long as the fare media is compatible with the RFID technology in item 1. b. Including having integrity checks on uploaded files so as to avoid incomplete or erroneous files from being integrated into the user pass database. 5. Support mobile ticketing via the Vendor’s own mobile application or third‐party apps. 6. Handle multiple different fares based on various combinations of: a. Rider type (half‐fare, senior, youth, students, etc) b. Sponsoring institution (university, city, county, TCAT employee, etc.) c. Route d. Bus stop e. Direction of travel f. Date g. Time of day h. Other factors as needed 7. Issue electronic or printed transfers (goal is to reduce driver use of handwritten transfer slips) 8. Capacity of bus operator to record cash fares. a. TCAT prefers to continue using our non‐electronic cash drop boxes rather than cash readers. b. c. If a cash reader is used it must have rapid transaction time and proven low maintenance cost. d. The system needs to have a way for drivers to press a button to record cash fares. 9. Allow for the customization of the driver interface to include buttons for a. Wheelchairs b. Bikes c. Cash fares d. Special events e. Other as needed.
