Specifications include, but are not limited to: Material Types Ability to have a large or unlimited number of materials (with charging options i.e. units/tons). Also, easy listing of point of sale (POS) items (bins/permits/coupons/etc.). Permits Straightforward entry of permit/customer information. Instant access to new account information at other site locations (i.e. When Reception creates a new account/permit, the Scale can see/use info immediately). Other: email integration, electric signature, and the ability to send information/application to Laserfiche (locally hosted Enterprise Document Management System). Ability to scan vehicle registrations and have program automatically input the relevant information. Move right from inputting permit information to processing payment without leaving one system and going into another. Multiple Users Ability for access and use of system by multiple users in various locations without performance degradation. Payments Ability to list more than one type of payment on form (i.e. customer pays with credit card and cash). System Maintenance Ability to set level of access for multiple users (Staff, customer, and third party companies). Customer Service 24 hour customer service support. Email Ability to collect and manage customer email addresses. Ability to send emails for various reasons reasons including permit renewals, hauler license renewals, uncovered load, receipts, transaction printouts, invoice and statements. Ability to sort accounts by various criteria. Accounts Receivable Integrated accounts receivable with common reporting and abilities. Physical Accessories Electronic signature devices, receipt printers, remote devices, and scanner for vehicle registrations. IT would be nice if remote device could also take a picture and send it to office. Data Migration & File ‘Clean Up’ Data migration from old software of transactions and active accounts for at least a period beginning on 1/1/2018. Credit Cards Integrated credit card module.
