WCC-24-011 - ASSESSMENT MANAGEMENT SOFTWARE SOLUTION

SCOPE OF WORK:
The selected vendor will provide robust Assessment Software Solution for SUNY Westchester Community College and provide any professional services necessary to implement/support software solution for a period of (3) years from date of final execution.  The college requires a software solution that will:
 

• support strategic college planning by facilitating the articulation and dissemination of institutional information, and by tracking goal achievement vertically, horizontally and longitudinally across all academic and functional areas and levels of the college;
   
• support curriculum mapping and outcomes assessment by capturing learning outcomes at the course, program, and institutional level in concert with D2L Brightspace, and by supporting the analysis and reporting of those data, and
   
• support re-accreditation efforts with a robust document depository which links continuous improvements to MSCHE standards for accreditation.

1. Solution has been offered and supported by vendor for no less than three (3) years.
2. Solution must meet WCAG 2.0 A & AA standards, vendor must provide their VPAT.
3. Robust integration with D2L Brightspace that allows for the bi-directional flow of data, facilitates rubric creation and assessment, and enables faculty to work in either or both the LMS or AMS depending on their preference.
4. Robust initial and on-going client support which includes uploading initial data into the platform as well as a strong support partnership for the life of the contract.
5. Technology functionality as noted below and as outlined in Appendix 1, 2, and 3. Run in a hosted environment ("Software as a Service")
   1. The environment must be a secure facility and include frequent backups (or some other method to ensure an up-to-date copy), off-site storage of the data, and full disaster-recovery capabilities.
   2. If it is hosted in a public cloud, the cloud provider and the level of service must be specified.
   3. All data transmissions must be encrypted; all web traffic must be via SSL.
   4. The College owns its data and must be able to extract and download any or all of it at any time.
   5. In addition to any other reporting features, the data must be accessible in a standard format (e.g., CSV).
6. Single sign-on-capability.
7. Assignment functionality, to send tasks and reminders to end-users.
8. Aside from standard reporting and exporting features, the ability to create and save ad hoc reports is preferable.       

1. Vendor has been in business no less than three (3) years.
2. Vendor must be a company normally engaged in providing this service to higher education organization.
3. Bidder should have worked with four (4) or more current higher education clients, including SUNY clients.