The JTDA is seeking Request for Proposals (RFP) for two interactive kiosks that will serve as self-service stations allowing users to access information, perform transactions, and engage with digital content without needing assistance from staff.
The requirements in this Request for Proposals seeks a firm to provide two kiosks, for the Albert-Ellis Airport and the Jacksonville Station, including the design, development, implementation, and installation. The project aims to enhance user engagement, improve accessibility, and streamline service delivery through a self-service platform.
SCHEDULE
RFP Invitation Release Date/Advertisement by September 6, 2024
Submission for Questions and Clarifications September 13, 2024
Response to Questions and Clarifications September 18, 2024
Submission of Proposals September 23, 2024
Selection Committee’s Recommendation by October 7, 2024
Firms may submit their proposals digitally as long as the due date and time requirements are met. Please bookmark your proposal as outlined to assist those who will be reviewing them. If the proposal is submitted digitally, no hard copies will need to be submitted.
If a Firm chooses to submit a hardcopy of their proposal, submit six (6) hard copies of the proposals and one (1) flash drive containing a PDF of the proposal. The proposal needs to be received by the due date and time. The hard copies shall be enclosed in a sealed envelope/box marked: “Request for Proposals: - Interactive Kiosk” and delivered to: City of Jacksonville, Attn: Alexis Zamecnik, 815 New Bridge Street, Jacksonville, NC 28540.
Proposals are due by 5:00 PM (EST) on September 23, 2024 either via email to azamecnik@jacksonvillenc.gov or by mail. Any proposal that is submitted after the time stated will be considered non-responsive and will not be considered. If submitting digitally, the Firm may wish to use the email receipt confirmation to confirm delivery of the proposal.
There will be no pre-proposal meeting. Questions about this proposal must be submitted via email no later than 5:00 PM (EST) on September 13, 2024 and will be answered by 5:00 PM (EST) on September 18, 2024. Questions received will be answered through issuance of an addendum. Questions received after this time will not be answered. Individual meetings with Firms will not be held due to personnel workload.
QUESTIONS
Questions concerning this request for proposals shall be submitted to Alexis Zamecnik via email at azamecnik@jacksonvillenc.gov or by phone at (910) 967-1046 no later than 5:00 PM (EST) on September 13, 2024.
Please see RFP for full details. RFP prevails over Bidnet posting.
