Specifications include, but are not limited to: 1. To provide the COA community with a full range of merchandise and services through outstanding customer service expected from a quality academic Bookstore. 2. Enhance COA’s goal to provide an inviting student environment through the design and implementation of a modern, appealing bookstore experience. 3. To have sufficient quantities of textbooks and related supplies and materials, as required or recommended by the faculty for academic courses available for purchase by students at the specific times the items are needed. 4. To provide rental and electronic textbook alternatives for students and to keep student costs to a minimum. 5. To ensure that the specific requested editions of texts are available for sale. 6. To minimize out-of-stock textbook situations. 7. To provide a wide selection of current trade, academic, and technical literature in support of required material for the academic disciplines of COA. 8. To assist COA’s goal to enhance college marketing/branding efforts through the sale of emblematic apparel and memorabilia and other items that promote college identification and school spirit. Contractor is also to offer a significant selection of “soft goods” such as office supplies, personal care items, and other miscellaneous items. 9. To provide timely response to customers requiring special order literature and other such materials. 10. To provide textbooks and academic materials in accordance with your current Textbook Pricing Policy.
