Specifications include, but are not limited to: The Provider shall be responsible for providing inmate healthcare services which meet or exceed all local, state, and federal standards and requirements to include, but not be limited to the North Carolina Jail Standards, the North Carolina Board of Nursing, the North Carolina Medical Board, the National Commission on Correctional Health Care (NCCHC), American Correction Association (ACA) Standards and Expectations, and all applicable community standards of care. Services will be provided 24 hours a day, seven (7) days per week with full staffing by licensed, certified, and professionally trained personnel. At a minimum, the Provider will provide the following: Mandated and routine medical care for inmates; Provide diagnosis or referrals to health facilities for those inmates requiring more extensive treatment; Management of inmates with chronic illnesses or known communicable diseases or conditions; Administration, dispensing, control, security and storage of prescription and nonprescription medications; Address and prioritize medical emergencies; Non-emergent dental care; Maintenance and confidentiality of medical records; Privacy during medical examinations. Contractor shall use the OCDC whenever possible and whenever appropriate in the performance of its duties under a contract. It is understood by the Provider that excessive and extended ER trips and hospitalizations are particularly burdensome upon the OCDC and pose a security risk for the general public and therefore should be avoided whenever possible. It is understood that it is expected that the Provider will work diligently with the OCDC to keep such incidents to a minimum. Contractor shall identify the need, schedule, administer, and coordinate and pay for all non-emergency and emergency medical care rendered to inmates inside or outside the OCDC. Only during emergency situations, Provider shall administer emergency medical care at the OCDC to any employee or visitor of the facility who requires such care.
