Specifications include, but are not limited to: This Request for Proposals (RFP) advertises the North Carolina Hearing Aid Dealers and Fitters Licensing Board (hereinafter “Board”) need for the goods and services pursuant to the terms of the RFP, which seek full Licensing Board Management Services. The Board members live across the State and rely heavily upon a competent board administrator and administrative staff for the day-to-day operations of the Board within the confines of the law. The Board is searching for detailed-oriented, personalized management services, with staff knowledgeable about the Board’s operations that will run the Board office. All proposals received shall be treated as offers to contract. If the Board decides to accept an offer, an authorized representative of the Board will sign the Vendor’s proposal. The management of this organization requires a team of individuals with experience in managing or working within a licensure board; strong interpersonal and public relations skills; ability to manage and execute all administrative function; licensee and database maintenance/development; strong organizational skills; proficiency in database electronic managing systems and accounting services; website maintenance, and understanding of emerging electronic communication tools. Must have experience in working through the rules review process; meeting planning; and be someone who is articulate, personable, and diplomatic. Must have excellent customer service skills. The intent of this solicitation is to award an Agency Contract.