Specifications include, but are not limited to: Training and quality assurance programs that ensure superior customer service and staff that display an aptitude for ensuring student success. The contractor shall conduct all its business at the university under its own name and shall not bind the MSU in anyway. Purchase, delivery, storage, and payment considerations related to bookstore operations shall be at the sole risk and expense of the contractor. The contractor shall assume full responsibility for financial administration of the campus store facility and operations. Such responsibilities shall include ordering and insuring books and other merchandise, paying for all goods and merchandise, accepting, and depositing all funds, reconciling all accounts, preparing monthly and annual financial reports, paying all applicable federal, state, and local taxes, and all other such activities as may apply. Contractors shall supply in a timely manner enough of all required and recommended textbooks, supplemental classroom materials and aids, including electronic devices and disks. MSU assumes no liability whatsoever to the contractor for loss or damage sustained by the contractor in the event estimates furnished differ from actual demand. Contractor shall maintain price levels which provide the best possible value to patrons and which, at a minimum maintain price levels competitive with other campus-based bookstores. Contractor shall comply with logo licensing agreement as entered into by MSU. Contractor shall promote and encourage positive faculty and departmental relationships.
