Specifications include, but are not limited to: It is the intention of Region 14 Education Service Center (herein “Region 14 ESC”) to establish a Master Agreement for Retail and Wholesale Merchandise Solutions and Services for use by Region 14 ESC and other public agencies supported under this contract. This Request for Proposal is issued on behalf of the National Cooperative Purchasing Alliance through a public agency clause, which provides that any county, city, special district, local government, school district, private K-12 school, higher education institution, state, other government agency, healthcare organization or nonprofit organization may purchase Products and Services through this contract. This contract will allow agencies to purchase on an “as needed” basis from a competitively awarded contract. Respondents are requested to submit their total line of available products and services. While this solicitation specifically covers Retail and Wholesale Merchandise Solutions and Services, respondents are encouraged to submit an offering on any or and all products and services available that they currently perform in their normal course of business. The vendor shall provide timely and accurate technical advice and sales support. The vendor shall respond to such requests within one (1) working day after receipt of the request.