Agencies shall collect amounts owed on past due accounts, including former tenant accounts and vendor accounts. 2.2 Services should include, but not be limited to, direct collection efforts, including the following measures: letters to debtors which fully comport with the requirements of the Fair Debt Collection Practices Act (“FDCPA”), skip tracing, and asset checks. Litigation efforts to include referral to legal counsel when appropriate; wage garnishments; pursuit of judgments; and post-judgment collection. 2.3 Agencies will promptly undertake the collection of all accounts referred by TPS without regard to the amounts to achieve a maximal recovery of debts. Such procedures are to include, but not be limited to a reasonable number of telephone calls and mail efforts. Skip tracing efforts must be used, both in state and out of state and documented. However, the agencies shall have no authority to file suit on any account referred by TPS absent expressed written request from TPS. 2.4 TPS may or may not have already obtained judgments on the accounts. 2.5 TPS does not warrant that it will provide any certain amount of accounts receivable to Agencies.
