4.1 Essential Functions 4.1.1 Manage a commercial property portfolio consisting of retail bays, Current address of retail bay B1 – 1428-1444 Linn St, B2 – 1502-1524 Linn St, B3 1526- 1542 Linn St. Implement controls to ensure timely collection of rent and consistent enforcement of the lease, make weekly rounds on the property, including individual” knock and talks” if needed to reinforce lease compliance. 4.1.2 Perform regular inspections of the property. 4.1.3 Take necessary management action to address tenants who are not complying with the lease requirements, up to and including eviction procedures. 4.1.4 Collect rent and assess special charges as required. Enforce rent collection policy consistently, and proceed with eviction of tenants who are not in compliance. Tenants are to receive a monthly rent statement at least 5 days in advance of the 1st of each month to notify them of the next month’s rent payment amount, any maintenance charges or fees, location of where to tender rent. Only when special charges are added to rent. 4.1.5 The Property management company is required to pursue bad debt and record that debt. Any receipts collected must be recorded and put back into the property to assist with general operations. 4.1.5.1 Maintain good tenant relations and meet with tenants as required. 4.1.6 Work closely with the Authority to ensure appropriate upkeep and curb appeal of the property, and to ensure that CAM funds are used most effectively in addressing the physical improvements for the property. 4.1.6.1 Ensure that all properties are well maintained, provide safe and sanitary rental conditions, and address any tenant issues that comply with the lease agreement. 4.1.6.2 Promptly respond to all tenant resident maintenance emergency request in a timely fashion 24 hours 4.1.6.3 Maintain vacant bays in compliance with owner standards and applicable local codes at all times 4.1.6.4 Secure vacant or abandoned bays against unauthorized entry, including maintenance of lockable doors and windows and other existing security features and components, such as window bars, security booths and security devises, as well as securing unoccupied units against unauthorized entry and damage; the management company will be required to install and maintain their own passkey system. 4.1.6.5 Remove trash and rubbish from common areas and vacant units as necessary and removing, within 24 hours, any graffiti observed on the site; 4.1.6.6 Maintain 24-hour, 7-day maintenance coverage including a contact telephone number for emergency maintenance requests 4.1.6.7 Inspect grounds, building exteriors, building systems, and interior common areas regularly 4.1.6.8 Inspect all unit, grounds, building exteriors, building systems and interior common areas at least annually, to ensure compliance with, applicable local codes and Owner standards and requirements. 4.1.6.9 Identify and address emergency situations immediately within 24 hours and provide follow-up to CMHA staff as soon as possible there-after 4.1.6.10 Provide a detailed program for emergency maintenance and repair. • Provide marketing services to help fill empty bays, marking plan is needed with-in 30 days of contract award. • Contractor to provide 1 month marking plan • Contractor to provide 6 month marketing plan • Contractor to provide 12 month marketing plan • Plans should include all activities that will be undertaken to effectively market the neighborhood and increase interest in filling the empty bays on Linn St. • Contract to provide a marketing budget for each of the periods identified. • weekly/monthly marketing reports will be necessary to show outreach, who was shown the bays, who was contracted in showing an interest in the bays, etc. If outreach was unsuccessful contractor will need to implement revised plan on how to fill the empty bays. 4.1.7 Provide building management services including, but not limited to: 4.1.7.1 Lighting systems 4.1.7.2 Pest management 4.1.7.3 Electrical switchgear and electrical system 4.1.7.4 Landscaping, tree maintenance, and maintaining walkway 4.1.7.5 Daily responsiveness to problems identified by tenants and CMHA staff 4.1.7.6 Trash removal 4.1.7.7 Fire Alarm and fire suppression systems 4.1.7.8 Custodial cleaning 4.1.7.9 Plumbing 4.1.7.10 Maintain grounds and parking lot 4.1.7.11 HVAC 4.1.7.12 Window cleaning 4.1.7.13 Security 4.1.7.14 Painting
