Specifications include, but are not limited to: Montgomery County Community College is seeking proposals for a Virtual Course Materials Store with an On-Campus Course Materials Storefront/Kiosk component that will provide full range of course material services including customer service, order pick-up, refunds, and other services detailed below. The Virtual Course Materials Store will provide course materials for all College programs (e.g., undergraduate, noncredit, professional, continuing education, etc.). Elements of a Virtual Course Materials Store serving the College include, but are not limited to, the following: Supporting the academic mission of MCCC by providing efficient and effective online course materials services to students and faculty, including online buyback and online adoptions. Providing easy access for online course materials. Providing an on-campus Virtual Course Materials Storefront/Kiosk and an on-campus buyback program. Developing a proactive course materials strategy that will allow College Bookstores to compete effectively in the challenging College textbook environment. Communicating and coordinating effectively and proactively with MCCC’s designated personnel regarding course material adoptions. Creating and implementing effective strategies to reduce the cost of course materials to MCCC students by minimizing shipping costs and providing a wide selection of used textbooks, textbook rental titles, and digital textbooks/course materials. Providing excellent customer service, including minimizing delivery time for online purchases, and ensuring efficient online processing of all transactions (e.g., textbook ordering, buyback, etc.). Utilizing state-of-the-art technology and emerging technologies for web-based course materials operations (e.g., online transactions, inventory status, registration integration, online textbook rental, online buyback, etc.).
