The HACP has approximately 300 employees and services over 10,000 residents. The Authority, its partners and subsidiaries operate approximately 4000 units of rental housing; and, through its Housing Choice Voucher Program, funds housing assistance for the rental of more than 6000 other units of privately owned housing. The Scope of Services shall include, but is not limited to the following: 1. Provide insurance coverage in the areas listed above pursuant to the terms in attachments N - P. 2. Manage/pay claims in accordance with the contract issued as a result of an award emanating from this RFP. 3. Provide an adjudication system to insured for dispute resolution. 4. Issue premium bills and deductible/retention amounts to the Authority based on claims. 5. Attend meetings with the Housing Authority on a quarterly basis to review and analyze data and develop solutions to contain costs. 6. Provide reports and drill-down data to ensure an in-depth full analysis and copy HACP authorized personnel on all final decisions affecting claims. 7. Comply with all privacy regulations, including safeguarding the privacy and confidential data as applicable. 8. Perform any other services not expressly stated but considered to be an industry standard for the insurance programs listed above. 9. Provide any and all other services necessary to assure effective insurance programs in the above referenced areas. 10. Provide $1 million combined single limit and $10,000.00 Deductible for Auto Liability.