Specifications include, but are not limited to: A. Flatbed trucks capable of carrying more than one vehicle will be counted as one and one half (1.5) vehicles when considering the requirements listed in Table B.; B. All vehicles are to be towed in or transported, not driven. Flatbed towing trucks shall be used to tow vehicles with all-wheel drive and vehicles found without tires and/or rims. The Contractor must remove the vehicle without damage to the wheels.; C. Towing of vehicles from City streets are classified as “Red Tag”, “White Tag”, or “Inspection”. There is no distinction in bid price for white, red, or inspection tag tows, but there are differences in how they are to be responded to.; 1. The “Red Tag” tow applies to vehicles on which an enforcement officer has placed a tag displaying the word “Tow” directing the towing and impounding of a vehicle for a traffic, parking or equipment violation. Red Tag offences are varied. They include snow emergencies, street sweeps, time zone violations, fire hydrants or other parking violations. Red Tag tows are described in Article X, Section 478.1160 of the Minneapolis Traffic Code.; 2. The “White Tag” tow applies only to District Contractors and is used when a Police Officer or another enforcement officer calls for a tow on a particular vehicle and personally stays with the vehicle until it is towed or removed. The towing Contractor must arrive at the location of the vehicle to be towed within 30 minutes of notification of a “White Tag” tow.; 3. If the Contractor is unable or fails to respond to a call within 30 minutes for a “White Tag” tow, the City may call other parties to provide the tow and the Contractor shall be charged any additional cost incurred by the City in addition to the penalty fee specified in VII, Table C.; 4. If the call for a “White Tag” tow is cancelled, or if the Enforcement Officer decides that the vehicle should not be impounded (after requesting a White Tag Tow) the Contractor is not entitled to any reimbursement under this contract.; D. The Minneapolis Department of Regulatory Services has the authority to order cars towed from private property. These vehicles are marked with placards. For the purposes of this contract, these are referred to as “inspection tows”.; 1. If the Contractor is unable or fails to respond to a call within 48 hours for an inspection tow, the City may call other parties to provide the tow and the Contractor shall be charged any additional cost incurred by the City in addition to the penalty fee specified in Section VIII. Table C.; E. The City’s Towing and Impound Manager or designee shall have the authority at anytime of the day or night to order a Contractor to tow from a particular portion of their towing district or zone, from a particular street, or to tow a specific individual vehicle.; F. Only vehicles ordered towed under City authority shall be towed. The towing Contractor’s responsibility is to determine that every vehicle it tows has been so ordered by the City in accordance to MN 168B.035 Sub. 2. Claims resulting from such tows (i.e. those not ordered by the City) are the responsibility of the Contractor.; G. The Contractor shall protect vehicles from damage caused by rain or snow when being towed. When leaving cars in the Impound Lot, all doors are to be closed and locked, and windows rolled up. When doors and windows are not operable, the Contractor shall use water proof covers (tarps, plastic wrap) to secure open windows and doors.; H. All vehicles shall be towed to the City Impound Facility or designated overflow site by the most direct route. The maximum time allowed between arrival at the scene of the tow and arrival at the Impound Facility is 60 minutes excluding Snow Emergency or Street Sweeping towing cancellation provision where the maximum time is 30 minutes after that notification.