All correspondence must be made through the Vendor Portal. Specifications include, but are not limited to: The City of New Orleans (“City”) solicits bids to obtain a requirements contract to provide glass replacement and repair services for automotive and heavy equipment operated by the City of New Orleans. a. Contractor shall be required to install all glass components such as door glass, back glass, side door glass and windshield, materials and weather stripping for all automotive and heavy equipment operated by the City. b. Installation shall include: i. Removal of all mechanical components required to install glass products ii. Remove and re-install all optional equipment on windshields such as rearview mirrors, city brake tags, bridge toll tags, and police installed equipment such as windshield mounted cameras, traffic monitoring equipment, etc. iii. Clean new installed glass and remove any broken glass from the vehicle (inside and outside). c. All automotive glass products and installation shall be according to the vehicle manufacturers’ specifications. d. Contractor shall provide all types of glass repair and replacement services, including all parts and labor. e. Auto and equipment glass Repair and replacement are to be performed within twenty-four (24) hours of receipt of purchase order and work order.