The purpose of this contract is to maintain the desktop printing capabilities/operations of Defense Finance and Accounting Service-Indianapolis (DFAS-IN), 8899 East 56th Street, Indianapolis, IN 46249. The current desktop printers on hand do not have a service contract in place (9 Xerox B400 and 36 Xerox C600). The contractor shall provide comprehensive onsite service/labor and make available all non-consumable parts (consumables defined as ink/toner, paper, and the like) to maintain equipment in good and proper working condition within the operating guidelines in accordance with manufacturer’s specifications. Contractors shall respond on-site to a service request within 24-hours, and no daily cap on the number of units to service shall be established.
