Notice of Sources Sought The purpose of this Sources Sought Announcement is for market research to make appropriate acquisition decisions and to gain knowledge of potential qualified Service-Disabled Veteran Owned Small Businesses (SDVOSB), Veteran Owned Small Businesses (VOSB), and Small Businesses interested and capable of providing the services requested, as well as any large businesses. The results from this source sought notice will be used to determine the appropriate set-aside. The intended contract is a firm-fixed price service contract. The SBA Non-Manufacturer Rule is not applicable as the intended contract is for services. The Department of Veterans Affairs, NCO20 is looking for AvaSure or its authorized service providers for the following requirement: Licensing and support services of the AvaSure patient watch system (Base + 4 Option Years) including: AvaSure Software Standard: Licensed per hardware device AvaNet Silver Support ORNA reporting tool Pre-recorded announcements in 30 languages Clinical program materials eLearning Modules Statement of Work: 1. Background The Portland VA Medical Center (PVAMC) requires licensing and support of the Avasure patient watch system. 2. Scope All work is remote tech support and operational licenses to use the Avasure system. 3. Specific Tasks General Requirements: Vendor to provide operational licenses, technical support, and hardware support (for specific years) to support the operations of the Avasure telesitter system, and provide technical support whenever needed. When the service contract on the equipment is put into effect, all parts needed for remedial repairs will determined to be exact replacements or like replacements that allow the system to continue to function according to the manufacturer specifications. 4. Performance Monitoring The tasks are well defined and can, therefore, be easily monitored by the Government point of contact (POC), who shall represent the government for this process. The contractor performance will be monitored and the work certified by the POC. The POC will assure contractor quality by routine inspections, product sampling, and monitoring of work while work is being performed. 5. Security Requirements All contractor employees, if they come onsite to the VA, will be escorted by staff. Otherwise, all remote work will be monitored by VA employees using the over the shoulder type of monitoring. 6. Other Pertinent Information or Special Considerations. None 7. Inspection and Acceptance Criteria. The POC is responsible for certifying that the work done under this contract is performed to standard. The POC is also responsible to assure the inspection and acceptance of products provided incidental to services. 8. Place of Performance. Work will primarily be performed remotely. 9. Period of Performance. Base year 10/13/24 through 10/12/25 with 4 additional option years. 10. Delivery Schedule. SOW Task# Deliverable Title Format Number Calendar Days After CO Start 1 Calibration Certificates Contractor determined service report, but must meet required calibration standards 1 hard copy, 1 emailed copy Within 10 days after completion of work. 2 Invoice for work Contractor determined format. 1 hard copy or 1 emailed copy Within 30 days of completion of work. Required Information in Your Response to Sources Sought: In order to be considered a valid source that can impact the set-aside determination of a possible future solicitation, potential contractors shall provide, at a minimum, the following information to peter.park2@va.gov by below response deadline: 1) Company name, address, and point of contact, phone number, e-mail address, and UEI. 2) Please identify your company s size in comparison to the anticipated North American Industry Classification System (NAICS) code 541511 Custom Computer Programming Services. To be considered a small business your company must have less than 34 million dollars in average annual receipts. This notice is to determine the marketplace for this specific requirement. Please check one of the following: [ ] yes [ ] no Service Disabled Veteran Owned Small Business (SDVOSB) [ ] yes [ ] no Veteran Owned Small Business (VOSB) [ ] yes [ ] no Small Business Manufacturers [ ] yes [ ] no All other Small Business (SB) [ ] yes [ ] no Other than Small Business 3) Any Service-Disabled Veteran Owned Businesses or Veteran Owned Businesses who respond to a solicitation on this project must provide a SBA certification and be registered with U.S. Small Business Administration Veteran Small Business Certification (VetCert) located at https://veterans.certify.sba.gov/. 4) Only authorized service representatives/providers of Avasure will be considered. Please provide a proof of authorized service provider letter from Avasure. 5) Please provide a courtesy quote in response to this request to evaluate price reasonableness for any set-aside determination. (Base + 4 Option Years) 6) Capabilities Statement addressing the requirements in the Statement of Work to include: References for similar services currently being provided or previously provided at the required service levels as outlined in the Statement of Work. The Government is not obligated to nor will it pay for or reimburse any costs associated with responding to this sources sought notice. This notice shall not be construed as a commitment by the Government to issue a solicitation or ultimately award a contract, nor does it restrict the Government to a particular acquisition approach. The Government will in no way be bound to this information if any solicitation is issued. Notice to Potential Offerors: All Offerors who provide goods or services to the United States Federal Government must be registered in the System Award Management (SAM located on the web at www.sam.gov). It is desirable that any Offeror to have completed their business Online Representations and Certifications Application in the System for Award Management (SAM). Service Address: Portland VA Medical Center 3710 SW US Veterans Hospital Rd Portland, OR 97239 Point of Contact: Peter Park Contracting Officer peter.park2@va.gov Response Deadline: 08/26/2024 by 3:00pm Pacific Time
