THIS IS NOT A SOLICITATION ANNOUNCEMENT. THIS IS A SOURCES SOUGHT NOTICE ONLY. This Sources Sought Notice is intended for information and planning purposes only at this time; and shall not be construed as a solicitation or as an obligation on the part of the Department of Veterans Affairs. Because this is a Sources Sought announcement, no evaluation letters and/or results will be issued to the respondents. No solicitation exists. Therefore, do not request a copy of a solicitation. The Department of Veterans Affairs (VA), VISN 4, Network Contracting Office 4 (NCO 4), is seeking information and potential qualified sources capable of providing CONTINUUM Series Brand Name or Equal Wall Mounted Signage. The system will be delivered to the Philadelphia VA Medical Center, located in Philadelphia, PA 19104. Corporal Michael J. Crescenz Department of Veterans Affairs Medical Center Visual Communications Package Blanket Purchase Agreement Performance Work Statement BACKGROUND The VA Medical Center has an on-going need to upgrade and maintain the signage and wayfinding system. The project is crucial to the user s experience at the facility, code compliance and to ensure Veterans, their families and personnel can quickly and easily navigate the facility. The Medical Center will have future needs for additions, changes, and updates to the system to keep it current and accurate with the evolving nature of the VA Medical Center. Because of the recurring nature of the work and the need to ensure an integrated and similar design throughout a multiple year period, the VA is seeking to establish a GSA Schedule Blanket Purchase Agreement (BPA) with a highly qualified vendor. The Michael J. Crescenz Department of Veterans Affairs Medical Center has an established Sign Standard and has implemented it as part of various projects and renovations. That approved sign standard shall be followed and maintained for all work under the resulting contract for a consistent and interchangeable system. PROJECT SCOPE: The purpose of this project is to provide interior signage, exterior signage, digital signage, graphics and wayfinding design services for sign system updates and future requests. Tasks include designing, programming, manufacturing, and installation when required. The offeror shall have significant experience in wayfinding design and the development and implementation of signage for large healthcare facilities. Each signage request will be made specifically to address a particular clinic, location, or environment of care deficiency. These requests will be made by the VA COR only. The requests will differ in scope and may be for a list of specific signs to manufacture and ship or a larger project that involves development of the package by the vendor (design/programming) in addition to manufacturing and installation. As the exact quantities for each type of signage or sign types are not known at this time, CMCVAMC seeks to establish a BPA wherein signage needs may be communicated to the contractor as requests are received by the facility and COR. This is an effort to streamline the acquisition process, reduce lead times and have a consistent and cohesive sign system. This requirement includes healthcare signage, professional installation, and maintenance/warranty services. A Contracting Officer Representative (COR) or Point of Contact (POC) may be assigned at the Blanket Purchase Agreement (BPA) ordering level. The Contractor shall provide all labor, materials, equipment, transportation, and supervision necessary to satisfy the needs of each ordering activity. All work shall meet all Federal and Department of Veterans Affairs requirements. This includes but is not limited to following all ABA, NFPA and VA TIL requirements https://www.cfm.va.gov/til. The interior and exterior signage additions must function and match finishes and sizes to the current CMCVAMC signage & as outlined in the VA approved sign manual, for consistent and compatibility of parts. Example sign types include but are not limited to those found in the attached drawings for the Corporal Michael J. Crescenz Department of Veterans Affairs Medical Center Signage Standard. This will ensure a cohesive, consistent, and interchangeable signage. The program shall be coordinated with the VA according to facility demolition, renovation, and construction schedules. The vendor should be a combined environmental graphics design-build organization with significant experience with large-scale healthcare facilities. GENERAL REQUIREMENTS: The project scope and delivery schedule per requirement will be established by individual job or task orders. Job order, Single Point of Contact: Contractor will designate a specific job order point of contact to manage the customer service role on a job order/work request basis. The Contractor may be required to provide wayfinding design, graphic design, programming, manufacturing, and installation dependent on the specific job order request. Contractor shall provide maintenance manuals for all products specified. Contractor may be required to provide signage renderings and specification details for review and approval prior to fabrication. Interior Room Identification When required the vendor shall program, manufacture and install new or updates to interior room and identification signs. This may involve programming and sign location plans being prepared including a complete sign message schedule identifying each sign, its message, and its type. Room Identification signs must feature an open license application that auto scales the copy to fit each sign approximately for creating new sign inserts at station level on any standard computer or printer. Directional and Wayfinding Signage When required the vendor shall program, manufacture and install new or updates to directional and wayfinding signs including overhead signage. These signs shall be designed, manufactured, and installed including a complete sign message schedule identifying each sign, its message, and its type. Sign location plans shall be prepared showing the placement / location of directional signs. Landmark Features & Graphics When required these specialty displays and feature walls shall be designed, manufactured, and installed. This includes architectural letters, artwork, cast seals, acid etched plaques and other items to create Veteran focused displays and landmarks. Life Safety and Regulatory Signage When required the vendor shall program, manufacture and install new or updates to life safety and regulatory signs. These signs shall be designed, manufactured, and installed including life safety, code, and regulatory signage. This will involve programming and sign location plans being prepared for regulatory, code and life safety signs. Exterior Signage When required the vendor shall program, manufacture and install new or updates to exterior signage. This shall include a complete sign message schedule identifying each sign, its message, and its type. Sign location plans shall be prepared showing the placement / location of directional signs. A report must accompany this identifying the general wayfinding theory, themes and plan being implemented. This is more than a sign replacement and requires an experienced wayfinding designer. GENERAL PRODUCT SPECIFICATIONS: Substitution of the finishes and salient characteristics shall not be accepted. CONTINUUM Series Brand Name or Equal Wall Mounted Signage (Refer to Attached Drawings for Sign System Standards): Tactile and Braille Characters, raised minimum 0.793 mm (1/32 in). Characters shall be accompanied by Grade 2 Braille where required by ADA. Type Styles: Refer to Drawing Standards for Approved Design Character Height: Comply with ADA regulations and sign standards. ADA Required Symbols (Pictograms): Equivalent written description shall be placed directly below symbol, outside of symbol's background field. Border dimensions of symbol background shall be minimum 150 mm (6 in) high. Finish and Contrast: Signs shall be non-glare acrylic finish. The room identification panel shall match CSS 1026 Kendell Charcoal with Gemini Duets White as the tactile text. The ACM back panel shall be white. Mounting Location and Height: Mount on wall adjacent to the latch side of the door in accordance with ADA and to avoid door swing / protruding objects. Signs / pockets shall be mounted into extruded aluminum sign frame system with a spring clip loading feature to accept varying material thicknesses during in field operation from 1/16 to 1/2 . Aluminum frame/system to be clear anodized with a minimum of 75% recycled content. Profile depth shall be .75 with a subtle radius and chamfer profile. Aluminum holder shall have precision mitered corners that are mechanical assembly via concealed fasteners. Signs must mechanically fasten to the wall (no adhesive mounting unless special exception in area exists). Room ID signs shall have an insert software program with unlimited licenses that auto scales copy allowing signs to be updated in house on any standard computer and printer. Subsurface color and graphics unless required otherwise for ADA. Color and graphics shall be subsurface digitally printed direct to substrate with a variable dot pattern, UV Ink containing NO VOCs and LED curing. Painting, screen printing and laminates shall NOT be used. Signs must accept elements of various thicknesses up to a ¼ during in field operation. Must match the Philadelphia VA Medical Center sign standard previously approved. Secure Spec Series Specialized Behavioral Health Signage Brand Name or Equal (Refer to Attached Drawings for Sign System Standards): Signs shall not exceed .045 in depth. Product must be shatter resistant, pliable, light weight and contain no sharp edges. Solution must be ADA compliant with Grade 2 clear dome braille and raised characters. Write-on board and pocket sign options must be available as required. Background color must be available in a wood look to help create a residential model and be integral to the material (surface applied background finish is not acceptable). Formica or other rigid / non-pliable substrates are not acceptable due to patient safety. Exterior Signage (Refer to Attached Drawings for Sign System Standards): All aluminum extrusions MUST contain 75% recycled content. All pylon signs must be supported using two interior steel Schedule 40 poles direct buried into concrete footing. Post and Panel minimum sign cabinet depth 3.25 All illuminated signs to have routed aluminum faces. All signs to be component based with changeable faces. All illuminated signs to use GE Tetra Mini LEDS. Style and Finish Colors to Drawing Standards for Approved Design. Post & Panel Mounting: Direct Burial with above ground concrete pad. D. Existing Signage Components: 1. 9 x 3 magnetically mounted room number identifications. 1.5 x 1/32 ADA tactile with white ADA font Arial Bold. Characters shall be accompanied by Grade 2 Braille where required by ADA. 2. Finish and Contrast: Signs shall be 2 Ply non-glare acrylic construction. Graphics shall be subsurface digitally printed direct to substrate with a variable dot pattern UV Ink. Background color to match PMS 404U. E. Overhead Signage: 1. 2 Ply non-glare acrylic construction with clear maple wooded header. Graphics shall be subsurface digitally printed direct to substrate with a variable dot pattern UV Ink. Printed background color to match CSS Off-White #1002 and include VA Seal partial watermark digitally printed. Signage description shall be 3 black vinyl accompanied with 4.5 black vinyl arrows. SIGN CONSTRUCTION: CONTINUUM Series Wall Mounted Signage (Permanent Rooms & Spaces) Sign components shall utilize a component-based sign system with a type II class I extruded aluminum frame composed of clear anodized aluminum with a minimum of 75% recycled content. Aluminum holder shall have precision mitered corners that are mechanical assembly via concealed fasteners (gluing framing extrusions to a back-plate or other means for a non-mechanical assembly is not acceptable). Aluminum frame profile depth shall be .75 with a subtle radius and chamfer profile design elements for a modern and timeless aesthetic. Completed frame assembly must be available in size increments of not more than an ¼ in both length and width to provide unlimited holder dimension options to meet various needs. All extrusion and aluminum components shall be manufactured in the USA. System shall feature a spring clip loading feature or similar for sign contents. This will allow the system to: a) Readily accept sign parts and design elements of various thicknesses (room numbers, inserts, paper, dry erase, woods, metals, etc.) while in service after installation without customization to maximize system flexibility b) Feature a push and slide method for insert and component removal requiring no special tools. c) Allow sign inserts and components to be easily removed with no portion of the frame requiring disassembly. Interior Sign Parts to Go in Sign Holder System: Acrylic parts are composed of a two-ply and three-ply construction, the first ply being 1/16" thick matte finish acrylic, the second ply being 4mm thick closed cell PVC, and the laminate adhesive being a double coated pressure sensitive polypropylene film rated at 56 oz/in minimum adhesion per PSTC-1T. The room number portion to use injected molded ABS characters. Grade II Braille to be produced with high pressure surface beading directly below tactile number 3/16 minimum. Braille translation via Duxbury Braille translator. Wood accents shall be fabricated from multi-layered fire-retardant thermo-plastic sheet with a class A decorative embossed film in the finish specified. Color and graphics shall be subsurface digitally printed direct to substrate with a variable dot pattern UV Ink containing NO VOCs and LED curing. Painting, screen printing, and laminates shall not be used. Surface color or copy is not acceptable unless required for ADA compliance. Secure Spec Series Specialized Behavioral Health Signage: Signs are comprised of a specialized, multi-layered fire-retardant thermoplastic sheet with a Class A decorative film in a wood grain finish. The material must be designed for use in a healthcare environment and be subject to abuse from impact, dents, and stains. The material is very thin (not to exceed .45 ), lightweight, pliable, and shatter resistant. All corners are fabricated with a consistent radius to prevent sharp edges. Insert pockets are layered carrier material with a sandwiched .02 thick non-glare film for light weight low profile insert signs. All raised/tactile copy is applied to meet ADA and other applicable standards. All braille is grade 2 in clear domes that do not interfere with the visual aesthetic of the carrier finish. Raised Letters and Braille will extend past the base material by 1/32 . All copy and graphic information that is not tactile is applied via silkscreen inks specifically formulated for adhesion to the graphic carrier family of materials and shall be vandal resistant. Any insert graphics are printed via laser toner or pigmented inkjet inks with significant permanence ratings. Inserts are designed to be easily updated by the client onsite with software specifically developed for the application. All signs are wall-mounted via thin-mil VHB tape and silicone adhesive as required. Exterior Signage: Manufactured from extruded aluminum alloy --pre-assembled, precision machined sections then disassembled and primed with zinc chromate primer followed by electro-static painting using DuPont Emron two-part catalytic polyurethane 1.5 2.0 mils including primer. Oven baked for 20 minutes at 300 degrees. All extruded aluminum to have a minimum of 75% recycled content. (ASTM B221, B241, B209.) UL listed and approved UL48 posted on sign. Site plans to be digitally produced and printed 3D replications of all necessary structures printed on Scotch cal exterior grade vinyl and laminated to 1/8 clear polycarbonate as back plate. Listings shall be digitally reproduced on vinyl and polycarbonate in a similar fashion. All sign extrusions must match existing. ON-SITE PERFORMANCE: On-Site services may be required for design, programming, or installation, (to be determined per the individual job orders) and may occasionally occur outside of normal duty hours, to not interfere with patient care in accordance with this BPA order. Delivery and Installation dates shall be pre-scheduled with VA interior designer POC. On site campus Duty hours between 8:00 am 4:00 pm. Monday through Friday except on Government recognized holidays. Federal Holidays are: New Years' Day Martin Luther King Day Presidents' Day Memorial Day Independence Day Labor Day Columbus Day Veterans' Day Thanksgiving Day Christmas Day Juneteenth Contractor shall collaborate with VA COR to coordinate compliance with any in-house service that may be affected by installation such as IT, Housekeeping, Facilities, Painting, and In-House Construction Teams. Specific, required meetings will be identified at the order level. The Contractor personnel shall present a professional appearance and shall have a uniform or some method of identifying them as an employee of the contractor. All staff on VA property will be required to conduct their business in a professional manner including appropriate language and behavior. The Contractor shall ensure policies and procedures are established that protect the safety and welfare of customers, employees, and the community to minimize or eliminate safety or environmental risks. The Contractor is responsible for ensuring staff are trained and certified for planning and installing product to maintain the integrity of the product warranty. The Contractor shall designate an on-site project manager/lead installer. The project manager/lead installer will be responsible for oversight for all aspects of the project. Contractor may or may not be required to complete services outside of normal duty hours identified by the individual task order. The Contractor shall be knowledgeable of, and shall comply, with all applicable federal, state, and local laws, Building Codes, Life Safety Codes, Occupational Health, and Safety Administration (OSHA), ADA/ADAG, VA design standards and instructions (www.cfm.va.gov/til/dguide.asp), required for the performance of the duties in the Statement of Work (SOW). Contractor shall repair or coordinate with the COR/POC for replacement of damaged, defective, or missing items. All work is to be completed with the highest level of craftsmanship and in a safe manner and in the allotted time frame. Items on the punch list shall be noted and a response for completion time of each item shall be provided from the contractor. The Contractor shall provide all tools, equipment, supplies, and materials necessary to perform all tasks. Contractor staff are not to make any changes requested by individuals other than the COR, unless COR specifies, and may not alter plans by VA staff who occupy any space where signage changes are occurring. At the completion of installation or repairs, all tools and debris must be removed from the jobsite and the site must be fully cleaned. Employees that will conduct work at VA locations must be background checked by contractor at contractors expense. Lead Installer should check-in with technical POC/ COR at the beginning and end of each day. CODE OF CONDUCT: The following rules of conduct represent a minimum requirement for all contractor employees, sub-contractors, agents, or other representatives working on behalf of this contract: A. It is the responsibility of the Contractor(s) to ensure that each member of its workforce understands and complies with these rules. B. Courteous and respectful behavior is expected at all times. C. Use of foul or derogatory language will not be permitted. D. Meals and breaks will be taken at the same time by all personnel in a designated break area. At no time will personnel eat or drink except within the designated break area. E. Use designated trash receptacles for cups and other garbage. F. Do not leave meal/break containers behind. G. The use of CMCVAMC telephones is forbidden. Exceptions will be made for medical emergencies with the approval of your supervisor and /or a representative of CMCVAMC. H. Use of electronic devices belonging to CMCVAMC such as radios or computers is forbidden. I. VA Security has the authority to examine any items being removed from any building at any time. J. Contractor Staff will wear company uniform at all times while on site. K. Keep personal belongings together in an area designated by your supervisor. CMCVAMC representatives have the right to inspect at-will all bags and or packages brought on or off any CMCVAMC grounds. PERFORMANCE PERIOD: The period of performance shall be one (1) four (4) month base period (June 1, 2025 Sept 30, 2025), plus four (4) additional twelve (12) month option periods (Oct 1, 2025 - Sept 30, 2026; Oct 1, 2026 Sept 30, 2027; Oct 1, 2027 Sept 30, 2028; and Oct 1, 2028 Sept 30, 2029). This BPA expires on September 30, 2029 or such later ending date as determined by the exercise of any option. INVOICING: All invoices shall be submitted in arrears, properly prepared in accordance with FAR 52.212-4, contain sufficient details, and match with the service tickets for the work rendered. Invoices shall be properly prepared and sent electronically to the VA Financial Services Center for payment processing via their electronic e-Invoice system. Invoices shall be sent in arrears at the beginning of the first month of each (e.g. Month/Quarter) following the (e.g. Month/Quarter) in which the services were rendered and billed for. At a minimum, all invoices shall include the following details: Contract No., Purchase Order No. Correct purchase order number which shall be issued by the Contracting Officer after the contract is awarded. Invoices without correct purchase order number shall be rejected and returned to the Contractor, item(s) covered (to include serial #'s), description of the services rendered, billing period in which the services were rendered, invoice number and date. Payments shall be made in accordance with the prompt payment act out of the Government annual appropriated funds obligated in a purchase order which shall be issued after the contract is awarded. DELIVERY LOCATIONS: This BPA Covers the Corporal Michael J. Crescenz Department of Veterans Affairs Medical Center and clinic locations. Facility Address City ST Zip Camden CBOC 300 Broadway, Ste 103 Camden NJ 08103 Saracini CBOC 433 Caredean Dr Horsham PA 19044 Burlington CBOC 3000 Lincoln Dr East, Ste E Marlton NJ 08053 Gloucester CBOC 211 County House Rd Sewell NJ 08080 West Philadelphia CBOC 232 Market St, Ste 100 Philadelphia PA 19139 Snyder House 1425 Snyder Ave Philadelphia PA 19145 Annex 4100 Chester Ave, 2nd & 3rd Floors Philadelphia PA 19104 Dialysis Center 4219 Chestnut St Philadelphia PA 19104 Multi-Service Center 213-217 North 4th St Philadelphia PA 19106 Dow Building 100 South Independence Mall West, Ste 550 Philadelphia PA 19106 VA Medical Center 3900 Woodland Ave Philadelphia PA 19104 WARRANTY: The warranty of an item is to start on the date of acceptance of the products/services by the Government VA COR. Warranty information provided shall indicate the duration, what is covered by the warranty, and must meet or exceed the following criteria: 1 Year warranty for all products and services. The Contractor agrees to furnish, without cost to the Government, replacement of all parts and material which are found to be defective during the warranty period (reference Salient Characteristics). The cost of installation and travel of replacement material and parts shall be borne by the Contractor. BLANKET PURCHASE AGREEMENT: In the spirit of the Federal Acquisition Streamlining Act, the Department of Veterans Affairs (DVA) and hereby enter into a cooperative agreement, otherwise referred to as a Blanket Purchase Agreement (BPA), to further reduce the administrative costs of acquiring supplies/services from the General Services Administration (GSA) Federal Supply Schedule Contract #. Federal Supply Schedule contract BPA's eliminate contracting and open market costs such as: search for sources; the development of technical documents, solicitations, and the evaluation of offers. Teaming Arrangements are permitted with Federal Supply Schedule Contractors in accordance with Federal Acquisition Regulation (FAR) 9.6. The agreement details all Supplies with accompanying prices and descriptions, which may be ordered under this BPA. All orders placed against this BPA are subject to the terms and conditions of all the clauses and provisions of the offerors GSA Schedule Contract. ADMINISTRATIVE DATA: A Blanket Purchase Agreement (BPA) is hereby established between and the Department of Veterans Affairs under the following terms and conditions incorporated in this BPA and GSA Federal Supply Schedule contract: OPTION TO EXTEND THE TERM OF THE BPA: The Government may extend the term of this BPA by written notice to the Contractor at any time prior to the expiration of the BPA, provided that the Government shall give the Contractor a preliminary written notice of its intent to extend at least 30 days before the BPA expires. The preliminary notice does not commit the Government to an extension. If the Government exercises this option, the extended BPA shall be considered to include this option provision. The total duration of this BPA, including the exercise of any options under this clause, shall not exceed the performance period of the governing GSA FSS Contract. GENERAL SUPPLY ORDERS: The POC or VA COR will request a "Quick Quote" from the Contractor based upon the requirements of the individual calls/orders, usually in the form of a Statement of Work (SOW). The information provided to the Contractor will include the place of performance, required period of performance, and other particular task requirements. Travel may be required (reimbursement of travel expenses will be IAW applicable Federal travel regulations). The vendor will reply within 15 business days with a Firm-Fixed-Price quote depending on the details required by the SOW. The Contractor may offer additional spot discounts on any order, as they deem appropriate. All subcontractor activity must be clearly identified in each new order proposal as applicable. AUTHORIZED LIMITS: The authorized Ceiling Limit of the Agreement is set at $1,000,000.00 over the period covered by the Agreement; this ceiling is not a guarantee. The Ceiling Limit may be raised in association with order Limit increases or other conditions which, by mutual agreement of the parties, maybe considered necessary. Authorization for individual Task Orders above the Ceiling Limits must be coordinated through the Contracting Officer before larger valued orders can be issued and prior to commencement of work. All unauthorized work, regardless of amount, will be processed through the ratification process. OBLIGATION OF FUNDS: This BPA does not obligate any funds. The Government is obligated only to the extent of authorized orders actually issued under the BPA by the Contracting Officer. The Primary and/or Secondary COR will be responsible for technical monitoring of the contractor's performance and deliveries. The COR and the Contractor's Representative shall work together to ensure that all contractual requirements are being met. The COR will interpret specifications or technical portions of the work. The COR is not authorized to perform, formally or informally, any of the following actions: Promise, award, agree to award, or execute any contract, contract modification, or notice of intent that changes or may change this contract. Waive or agree to modification of the delivery schedule. Make any final decision on any contract matter subject to the Disputes Clause. Terminate, for any reason, the contractor's right to proceed. Obligate in any way, the payment of money by the Government. Only a warranted Contracting Officer is authorized to obligate funds on this or any other contract action. The contractor shall immediately notify the Contracting Officer in writing if the COR has taken an action (or fails to take action) or issues directions (written or oral) that the contractor considers exceeding the above limitations. The contractor shall provide the Contracting Officer information copies of all correspondence to the COR. GOVERNMENT PARTY TO EXECUTE & MODIFY CONTRACT: After the contract has been in force for a period, it may be necessary to change and/or modify to provide better service. Pursuant to FAR 52.212-4, no government personnel other than the Contracting Officer can execute contract modifications on behalf of the government. CONTRACT EMPLOYEES WHO WORK IN OR TRAVEL TO VHA LOCATIONS MUST COMPLY WITH THE FOLLOWING: If fully vaccinated, shall show proof of vaccination. NOTE: Acceptable proof of vaccination includes a signed record of immunization from a health care provider or pharmacy, a copy of the COVID-19 Vaccination Record Card (published on September 3, 2020), or a copy of medical records documenting the vaccination. If unvaccinated and granted a medical or religious exception, shall show negative COVID-19 test results dated within three calendar days prior to desired entry date. Test must be approved by the Food and Drug Administration (FDA) for emergency use or full approval. This includes tests available by a doctor s order or an FDA approved over-the-counter test. Documentation cited in this section shall be digitally or physically maintained on each contractor employee while in a VA facility and is subject to inspection prior to entry to VA facilities and after entry for spot inspections by Contracting Officer Representatives (CORs) or other hospital personnel. Documentation will not be collected by the VA; contractors shall, at all times, adhere to and ensure compliance with federal laws designed to protect contractor employee health information and personally identifiable information. Contractor employees are subject to daily screening for COVID-19 and may be denied entry to VA facilities if they fail to pass screening protocols. As part of the screening process contractors may be asked screening questions found on the COVID-19 Screening Tool. Check regularly for updates. Contractor employees who work away from VA locations, but who will have direct contact with VA patients shall self-screen utilizing the COVID-19 Screening Tool, in advance, each day that they will have direct patient contact and in accordance with their person or persons who coordinate COVID-19 workplace safety efforts at covered contractor workplaces. Contractors shall, at all times, adhere to and ensure compliance with federal laws designed to protect contractor employee health information and personally identifiable information. Contractor must immediately notify their COR or Contracting Officer if contract performance is jeopardized due to contractor employees being denied entry into VA Facilities. For indefinite delivery contracts: Contractor agrees to comply with FAR 52.232-99 and VHA Supplemental Contract Requirements for any task or delivery orders issued prior to this modification when performance has already commenced. 52.212-1 ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS: The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The signage standards are an integral part of the user experience for the Veteran and his or her family that the VA Medical Center serves. Quality, design and providing a matching system for these signage updates are of the utmost importance and value to this project. This is a brand name or equal procurement per 48CFR811, 104-70. Signs shall meet all salient characteristics, match and be interchangeable with the existing sign system standard. The contract will be a single award Blanket Purchase Agreement under Federal Acquisition Regulation Part 8. This will be a two-step process evaluation process. The intent is to use fair, timely and cost-effective procedures for the solicitation, evaluation, and selection of the Offeror most advantageous to the Government. The purpose for utilizing a two-step RFP process is to allow Offerors to respond to the first step in a timely and cost-effective manner and to allow the Government to down-select expeditiously to no more than three firms to proceed to Step Two. Step Two will require a more comprehensive response by the Offerors than was submitted in Step One. The submittals are to be separated into two distinct submittals (two-step process). It should be clearly understood that until an Offeror is notified that it has been selected to proceed to Step Two, there is no reason to prepare the Step Two submittal. Short listed firm(s) will be contacted and invited to a site visit to learn about agency missions and to develop an understanding of the site. The firm(s) will then be requested to put together and submit Step Two. The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. Submittal Requirement (Step One) Past Performance: Experience shall include 6 similar projects in the last eight years, four of which should be other VA or Military Hospitals. Please provide a point of contact, contract number(s) and dollar amount of all 5 projects. A similar project is defined as a project including wayfinding design, interior / exterior signage, and installation for a healthcare facility with equal magnitude. Previous experience with BPA contracts is preferable. Product Quality / Specifications: This is a brand name or equal procurement per 48CFR811, 104-70. Signs shall meet all salient characteristics, match and be interchangeable with the existing sign system standard. If proposing an or equal product, please submit a statement certifying that the proposed product is equal in all respects including its aesthetic and functionality and provided detailed manufacturing drawings for each component shown. Management Approach: Vendor shall detail how they manage, plan, and implement sign orders to ensure on-time performance, customer service, quality control and adherence to codes. Submittal Requirement (Step Two) Short Listed Firm(s) Only Requires site visit and presentation of all required material. Experience with Large Projects: Vendor shall demonstrate experience with planning, coordinating, managing, and implementing an environmental graphics design / build project in a health care environment that covered multiple campuses, buildings, and roadways over a multi-year period. The scope should include both interior and exterior signage. Please provide case studies for at least two similar VA Projects. Previous experience with BPA contracts is preferable. Project Team: Contractor shall demonstrate that the individual members of their design / project team have extensive experience in the areas discussed above. The team assigned must have significant experience with wayfinding design of large medical centers including other VA Hospitals. Members of the design and project management team should have at least 5 years of design, signage, and graphics experience. Wayfinding & Veteran Design Precepts: Vendor shall demonstrate a proven knowledge of wayfinding and environmental graphic design principals for a healthcare environment. This information will be evaluated based on the wayfinding theory presented and appropriateness to a VAMC healthcare environment and population. Sign Samples: Vendor shall submit physical samples of the following sign types: #1 8.5 x 8.5 Continuum Framed ADA Room ID w/ Insert #2 8.5" x 8.5" Secure Spec ADA Room ID with Write on Board #5 - 17-1/2 x 17 Framed Directional with Header & Footer Samples will be evaluated on workmanship, quality, finishes and ability to match the sign standard / salient characteristics. Physical sign samples must be received prior to the bid due date and time. Please send samples to: Corporal Michael J. Crescenz Department of Veterans Affairs Medical Center Attention: Colleen Schweers 3900 Woodland Avenue Building 15 Philadelphia, PA 19104 E. Price: Offeror shall submit a bid as follows: (%) percent discount offered from established Federal Supply. Provide a copy of your FSS contract. For evaluation, provide sample pricing per the price schedule. Sample pricing shall be based upon the net discount offered from GSA schedule pricing. Price will be evaluated by adding together the total unit cost of all signs below. The following list is for price evaluation purposes. The VA may order any item or service from the offeror's GSA Schedule using the provided discounts. The following factors shall be used to evaluate offers and are listed in descending order of importance. Technical and past performance factors, when combined, are more important than price. Responses to this RFI should include company name, address, point of contact, phone number, and point of contact e-mail, DUNS Number, Cage Code, size of business pursuant to North American Industry Classification code (NAICS) 339950, Sign Manufacturing. The Small Business Size Standard for this NAICS code is 500 employees. Please answer the following questions: Please indicate the size status and representations of your business, such as but not limited to: Service-Disabled Veteran Owned Small Business (SDVOSB), Veteran Owned Small Business (VOSB), Hubzone, Woman Owned Small Business (WOSB), Small Business (SB), Large Business, etc.)? Is your company considered small under the NAICS code identified under this notice? Are you the manufacturer, distributor, or an equivalent solution to the items being referenced above? Is the product you are providing information about made by a small business manufacturer or a large business? Is the product you are providing information about manufactured in the United States? If not, please provide the country where the unit is manufactured. If you are a large business, do you have any designated distributors? If so, please provide their company name, telephone, point of Contact and size status (if available). If you re a small business and you are an authorized distributor/reseller for the items identified above or an equivalent solution, do you alter; assemble; modify; the items requested in any way? If you do, state how and what is altered; assembled; modified? If you intend to subcontract any work on this contract, what portion of the total cost will be self-performed/will be performed by your organization? Please provide estimated detailed percentage breakdowns related to subcontracted work and completion of job. Does your company have an FSS contract with GSA or the NAC or are you a contract holder with any other federal contract? If so, please provide the contract number. If you are an FSS GSA/NAC contract holder or other federal contract holder, are the items/solution you are providing information for available on your schedule/contract? General pricing of your products/solution is encouraged. Pricing will be used for the purpose of market research only. It will not be used to evaluate for any type of award. Please submit your capabilities regarding the salient characteristics detailed above to establish capabilities for planning purposes. Please review salient characteristics/statement of work (if applicable) and provide feedback or suggestions. If none, please reply as N/A. Please provide your Unique Entity ID. Please provide feedback on whether or not you are interested in doing a four (4) year Blanket Purchase Agreement. This Sources Sought Notice will be conducted in accordance with Federal Acquisition Regulation (FAR) Part 13. Telephone responses will not be accepted. Responses must be received via e-mail to mcdaniel.brayboy@va.gov no later than, 1:00 PM Eastern Standard Time (EST) on April 04, 2025. This notice will help the VA in determining available potential sources only. Do not contact VA Medical Center staff regarding this requirement, as they are not authorized to discuss this matter related to this procurement action. All questions will be addressed by the Contract Specialist, McDaniel Brayboy III. All firms responding to this Sources Sought Notice are advised that their response is not a request for proposal, therefore will not be considered for a contract award. If a solicitation is issued, information will be posted on the Contract Opportunities website for all qualified interested parties at a later date, and interested parties must respond to the solicitation to be considered for award. This notice does not commit the government to contract for any supplies or services. The government will not pay for any information or administrative cost incurred in response to this Source Sought Notice. Information will only be accepted in writing by e-mail to Contract Specialist, McDaniel Brayboy III at mcdaniel.brayboy@va.gov DISCLAIMER This Sources Sought Notice is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this notice that is marked as proprietary will be handled accordingly. Responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this notice.