Specifications include, but are not limited to: a. Under direction of the Zoo, the Vendor shall provide for operation of a high-profile pony ride consisting of at least five ponies. The ride may begin operating as conditions permit, on weekends beginning in March of each year, and daily from Memorial Day through Labor Day. The Zoo and Vendor shall mutually agree upon hours of operation. Deviations from the agreed upon schedule will be by mutual agreement considering humane animal management, weather, and crowd conditions and a decision will be made by 10:00 A.M. of the day in question whether Vendor will provide rides on a particular day. These situations can best be handled by prompt communications between the parties. b. Vendor shall be responsible for maintenance and ride operation including animal handling, loading, and unloading of riders. c. This operation will occur at the site set forth on Attachment L. Vendor shall be responsible for maintaining the track and containment area in an orderly and presentable appearance. Vendor shall deposit all trash and waste in receptacles provided by the Zoo. Vendor will leave the ride and animal housing in a neat and orderly condition. d. Vendor agrees to provide all staffing pony rides and pony care, and the daily staff will include one adult lead worker / supervisor of staff. Additional staff should be 16 years of age and above. Vendor and its personnel are responsible for the safety of all customers and ponies at the venue. Vendor shall be solely responsible for the health and well-being of the animals and shall comply with all relevant regulations regarding animal care. Vendor shall contract locally for the normal veterinary care of its animals and provide the name of the contracted veterinarian to Zoo staff prior to the commencement of ride operations. Fifteen (15) days’ prior to the arrival at the Zoo, Contractor shall supply results from fecal parasite tests and rectal swabs cultures for salmonella tests. Testing must be conducted within thirty (30) days of the arrival to the Zoo. Vendor must also provide documentation of a negative Coggins within the last twelve (12) months and documentation of current Equine Herpesvirus-1, Equine Herpesvirus-4, Tetanus, Eastern Equine Encephalomyelitis, and Western Equine Encephalomyelitis vaccines. The Zoo reserves the right to decline acceptance of said animals based on the test results. The Zoo, in its sole discretion, reserves the right to retest any animals brought on the Zoo site as deemed necessary for health purposes at no additional cost to Vendor. Vendor shall be responsible for all costs for animal food. e. Contractor shall make available for public viewing daily animal grooming activities for the purpose of public education and enjoyment. f. The contract for these services will be a revenue share agreement, with the Zoo to receive a minimum of twenty-five percent (25%) of gross revenue. “Gross revenue” shall be defined as the total of all receipts (cash, checks, credit cards) derived from all sales, less sales tax. Vendor will be responsible for paying sales tax and credit card fees. Vendor shall remit payment no later than the 15th of the month for the prior month’s sales. Reporting to the Zoo must include daily sales quantities. Any discounted services not requested in writing by the Zoo are to be paid to the Zoo at full retail value. g. The Vendor will provide the Zoo with a four (4) hour and eight (8) hour inclusive price point for the Zoo to include their operation into private group sales events and special events. h. All pricing is to be mutually agreed upon by the Zoo and the Vendor. i. The Zoo intends to award this contract to a single entity. The term is to begin January 1, 2024, and will conclude December 31, 2028. j. If requested by the Zoo in writing, the Vendor may offer other products or services associated with their business. Unless negotiated otherwise, the same revenue share and terms will apply. The Zoo has an existing contract with Service Systems Associates (“SSA”) to provide food and retail services. The Zoo reserves the right to have other vendors (including, without limitation, SSA or the Zoo) provide competing products or services of a souvenir nature other than pony rides. The Vendor will have no right to compensation or recourse in these circumstances. k. Vendor is responsible for all applicable permits, licenses, and fees relating the operation of their business. l. Employee parking for the Vendor’s staff is available. During the peak summer season, the Zoo has numerous parking restrictions, and the Zoo requires all staff for contracted services follow instructions for employee parking provided by the Zoo at all times. m. Use of Zoo logo and branding must be mutually agreed upon between the Zoo and the Vendor. n. The Vendor must follow up on all guest inquiries and concerns. o. If the owner / operator for the business is not on property a designated lead employee must be given to the Zoo as a main contact. p. All staff for the Vendor’s services are required to be uniformed. The uniform is to be mutually agreed upon by the Zoo and the Vendor. q. The Vendor must meet monthly with the Zoo Director’s designee to discuss sales and customer service, upcoming events, promotions, forecast sales, and long-term solutions.
