Specifications include, but are not limited to: A. Provision of Services The Contractor shall provide the services with all due skill, care, and diligence, in accordance with accepted industry practices and legal requirements, and to DCF’s satisfaction; DCF’s decision in that regard shall be final and conclusive. DCF may inspect, observe and examine the performance of the services performed on DCF's premises at any time. DCF may inspect, observe and examine the performance of Contractor’s services at reasonable times, without notice, at any other premises. If DCF notifies the Contractor that any part of the services rendered are inadequate or in any way differ from the Contract requirements for any reason other than as a result of DCF’s default or negligence, the Contractor shall at its own expense reschedule and perform the work correctly within such reasonable time as DCF specifies. This remedy shall be in addition to any other remedies available to DCF by law or in equity. B. Contractor Personnel Effective July 1, 2021, it is DCF’s expectation that the Contractor or their contracted staff are responsible for provision of all needs for the contracted staff to perform the services. Those include, but are not limited to space, equipment, software, connectivity, supplies, email, phone, etc. DCF will not provide any such items unless specified in the Scope of Work exhibit of this contract. DCF reserves the right to refuse to admit to DCF’s premises any person employed or contracted by the Contractor whose admission in the opinion of DCF would be disruptive to operations. If requested by DCF, the Contractor shall provide a list of the names and addresses of all Contractor’s employees, contracted Personnel, or Subcontractor’s employees who may at any time require admission to DCF’s premises in connection with the performance of the services, specifying each such person’s connection to the Contractor, the role the person is to take in the performance of the Contract, and other particulars as DCF may require. C. Background or Criminal History Investigation Prior to the commencement of any services under this Contract, DCF may request a background or criminal history investigation of any of the Contractor’s employees, contracted personnel, and Subcontractor’s employees, who will be providing services to DCF under the Contract. If any of the stated personnel providing services to DCF under this Contract is not acceptable to DCF in its sole opinion as a result of the background or criminal history investigation, DCF may either request immediate replacement of the person in question, or immediately terminate this Contract and any related Service Agreement. D. Performance Work under this Contract shall be performed in a timely, professional and diligent manner by qualified and efficient personnel and in conformity with the strictest quality standards mandated or recommended by all generally‐recognized organizations establishing quality standards for work of the type to be performed hereunder. The Contractor shall be solely responsible for controlling the manner and means by which it and its contracted personnel or its Subcontractors perform the services, and the Contractor shall observe, abide by, and perform all of its obligations in accordance with all legal requirements and State or DCF work rules. Without limiting the foregoing, the Contractor shall control the manner and means of the services so as to perform the work in a reasonably safe manner and comply fully with all applicable codes, regulations and requirements imposed or enforced by any government agencies, including all applicable requirements of the Occupational Safety and Health Administration (OSHA) and all safety codes and procedures mandated or recommended by insurance underwriting organizations and all generally recognized organizations establishing safety standards, including without limitation the National Fire Protection Association, for work of the type to be performed hereunder. Notwithstanding the regard shall be final and conclusive. DCF may inspect, observe and examine the performance of the services performed on DCF's premises at any time. DCF may inspect, observe and examine the performance of Contractor’s services at reasonable times, without notice, at any other premises. If DCF notifies the Contractor that any part of the services rendered are inadequate or in any way differ from the Contract requirements for any reason other than as a result of DCF’s default or negligence, the Contractor shall at its own expense reschedule and perform the work correctly within such reasonable time as DCF specifies. This remedy shall be in addition to any other remedies available to DCF by law or in equity. B. Contractor Personnel Effective July 1, 2021, it is DCF’s expectation that the Contractor or their contracted staff are responsible for provision of all needs for the contracted staff to perform the services. Those include, but are not limited to space, equipment, software, connectivity, supplies, email, phone, etc. DCF will not provide any such items unless specified in the Scope of Work exhibit of this contract. DCF reserves the right to refuse to admit to DCF’s premises any person employed or contracted by the Contractor whose admission in the opinion of DCF would be disruptive to operations. If requested by DCF, the Contractor shall provide a list of the names and addresses of all Contractor’s employees, contracted Personnel, or Subcontractor’s employees who may at any time require admission to DCF’s premises in connection with the performance of the services, specifying each such person’s connection to the Contractor, the role the person is to take in the performance of the Contract, and other particulars as DCF may require. C. Background or Criminal History Investigation Prior to the commencement of any services under this Contract, DCF may request a background or criminal history investigation of any of the Contractor’s employees, contracted personnel, and Subcontractor’s employees, who will be providing services to DCF under the Contract. If any of the stated personnel providing services to DCF under this Contract is not acceptable to DCF in its sole opinion as a result of the background or criminal history investigation, DCF may either request immediate replacement of the person in question, or immediately terminate this Contract and any related Service Agreement. D. Performance Work under this Contract shall be performed in a timely, professional and diligent manner by qualified and efficient personnel and in conformity with the strictest quality standards mandated or recommended by all generally‐recognized organizations establishing quality standards for work of the type to be performed hereunder. The Contractor shall be solely responsible for controlling the manner and means by which it and its contracted personnel or its Subcontractors perform the services, and the Contractor shall observe, abide by, and perform all of its obligations in accordance with all legal requirements and State or DCF work rules. Without limiting the foregoing, the Contractor shall control the manner and means of the services so as to perform the work in a reasonably safe manner and comply fully with all applicable codes, regulations and requirements imposed or enforced by any government agencies, including all applicable requirements of the Occupational Safety and Health Administration (OSHA) and all safety codes and procedures mandated or recommended by insurance underwriting organizations and all generally recognized organizations establishing safety standards, including without limitation the National Fire Protection Association, for work of the type to be performed hereunder. Notwithstanding the
