Specifications include, but are not limited to: 1) General Consulting – Provide the following for the Green Energy Program (GEP), Energy Efficiency Investment Fund (EEIF) and Weatherization Assistance Program (WAP): a) Assistance in monitoring and evaluating program effectiveness including, but not limited to the analysis of the cost-effectiveness; development of assessments that identify opportunities to improve and expand initiatives in all customer sectors; identification of opportunities to improve operational efficiency; and assistance with budget development, tracking and review. b) Assistance in program design and delivery improvements, including, but not limited to providing recommendations for increasing the benefits of efficiency to under-served sectors; braiding and coordinating the different programs and their partners; and leveraging. c) Expertise in ad hoc requests regarding program specifics that may not fall into the activities listed here, as the programs continue to evolve. d) Expertise in meetings, committees, technical sessions, hearings, and open meetings before the Delaware Public Service Commission (PSC) or other government bodies. 2) Energy Efficiency Investment Fund (EEIF) – In addition to the items found in #1 above: a) Program Implementation - Deliver the EEIF rebate program to individual customers by serving their needs on behalf of DCCE. The contractor shall follow the EEIF Program Guidelines and all applicable Delaware Code. Program operation includes, but is not limited to: I. Processing applications for all eligible projects; II. Reviewing applications for completeness, accuracy and program eligibility (Desktop QA/QC); III. Evaluating and verifying energy savings and payback periods to determine the rebate level; IV. Providing onsite inspection and QA/QC visits for 10% of projects after final rebates are issued. Additional site inspections may occur if the need is determined as a result of the desk reviews and approved in advance by DCCE. b) Rebate invoices - These shall be submitted to DCCE once applications are approved for payment and after the QA/QC process is completed. The invoices shall include project name, address, contact information, rebate level and list of efficiency measures for each project. Invoices shall be sent to DCCE twice monthly, at two-week intervals. d) Reporting - Consultant may provide DCCE with monthly summaries and shall provide ad hoc reports, as needed, to measure program progress. Monthly reports shall include, at a minimum: • Program activities for the month • Customer complaints and resolutions • Number of rebates under review • Number and project details for rebates executed • Value of rebates processed • Energy savings for processed rebates e) Provide bi-annual review of incentive levels of similar commercial/industrial energy efficiency programs in our region including information on 1) what is incentivized, 2) how much is paid for each qualifying item, and 3) which building energy code is in effect where each program is implemented. Make recommendation as to adjusting EEIF incentives accordingly. f) Review all custom applications containing complex system designs to verify energy efficiency claims and calculations. Such designs may or may not have an initial review by a professional engineer (P.E.) prior to being submitted to DCCE for payment. g) Cool Switch Program – provide technical support in the review of applications that incentivize the use of refrigerants with lower Global Warming Potential (GWP) impacts.