Specifications include, but are not limited to: Call scripts, training of personnel, system programming, mapping and data transfers, ticket history and search capability, ticket type headers, receivers, ability to dispatch Emergency and other ticket types within the times specified in South Dakota law shall be tested and ensured by time and date of transfer. Contractor shall provide links for access to electronic ticketing to the Board no later than one week in advance of transfer. Contact information for members shall be completed and capable of being fully operational with no break in service, including 800 number transfers, email and electronic ticketing capability at the time of transfer. In addition, Contractor shall make mass mailing and emailing of the change, including Center contact numbers and email addresses for technical support, billing, options in submitting mapping data, both manually and electronically to all members and professional contractors fourteen days prior to the transfer of services. Transfer of service will take place at exactly 12:00 am (00:00:00), midnight, Central Time, on January 1, 2019. Ticket Volume: The System must be capable of receiving a minimum of 30,000 locate requests per month and transmitting a minimum of 150,000 notices per month. Facility Operators: The System should be capable of supporting at least 650 Facility Operators with at least 800 CDC codes for Facility Operators to identify their underground facility locations. Excavators: The System must be capable of receiving notification from approximately 25,000 different excavators each year. Growth: The System is expected to continue to grow at an annual rate of three to ten percent. Therefore, it is imperative that the System allows for easy and rapid growth.
