Specifications include, but are not limited to: The City of Burlington (hereinafter referred to as the City) is soliciting a qualified professional firm to conduct an Operational Efficiency Study on the performance of many of the City’s major non-public safety functions. The Burlington Police Department’s staffing was reviewed in 2021 and the Fire Department’s staffing is being reviewed currently under separate contract. The specific areas to be reviewed under this scope of work are seven General Fund City departments that comprise a large share of the general fund budget besides public safety, and have the largest potential for overlap. Specifically: Burlington City Arts (BCA); Business and Workforce Development (BWD); Burlington Parks, Recreation and Waterfront (BPRW); Clerk Treasurer (CT); Community Economic and Development Office (CEDO); Department of Public Works (DPW); and Permitting & Inspections (P&I). The objective is to conduct a diagnostic analysis to identify the optimal operating efficiency of each department by determining the appropriate staffing levels while identifying cost saving measures to eliminate redundancies, waste, inefficient or unnecessary operations
