Specifications include, but are not limited to: Vendor shall provide a MaaS hosting solution that includes a complete mainframe environment as necessary for full-service hosting of both primary and secondary backup site, related network connectivity and all systems support and monitoring staff. Staffing will include dedicated systems programming staff necessary to monitor, operate and maintain all system resources as well as provide support for incident and general support concerns within the SLAs defined in the contract. endor shall provide a MaaS hosting solution that includes a complete mainframe environment as necessary for full-service hosting of both primary and secondary backup site, related network connectivity and all systems support and monitoring staff. Staffing will include dedicated systems programming staff necessary to monitor, operate and maintain all system resources as well as provide support for incident and general support concerns within the SLAs defined in the contract.
