Specifications include, but are not limited to: make a noncompetitive purchase for statewide administration of the Money Follows the Person (MFP) 24-hour a day nursing backup call services. Intended Source shall provide on-call nursing services through a toll-free number that is answered 24 hours a day, seven days a week, 365 days a year for the MFP Grant Program Community Participants and shall triage calls so that the health, welfare, and safety needs of the caller are met as quickly as possible, and initiate phone contacts to MFP participants to review current health status between one and four times per month based on the recommendations of the Transition Planning Team. In addition, Intended Source shall provide reports of all calls initiated to participants to the designated contact for each participant, provide reports on calls received on a daily, monthly, quarterly, and annual basis, provide this service for each participant’s 365 days of grant eligibility, and initiate local support contacts in the participant’s local area to respond when needed to meet the needs of the participant. The Intended Source shall have experience providing nursing triage services to older adults and persons with some type of disability.
