Specifications include, but are not limited to: 2.1 General Requirements Public Works & Assets (PWA) currently manages assets using various Excel spreadsheets and through the Accela work order system. PWA is issuing this RFP for an asset management software system and its related installation, configuration, data conversion/migration, implementation, and training services to increase staff productivity and efficiency and to provide better management information to the organization’s leadership. It is PWA’s preference to enter into an agreement with a single software solution provider that functions as a primary contact in providing the complete range of required functionality and related services. Software solution providers submitting in response to this RFP must meet the following requirements: • An easy-to-use product for users as well as information technology staff support. • Successful experience implementing the proposed software. • Meet all functional and technical requirements stated within this RFP using commercially available, robust, off-the-shelf-turn-key-solution software that requires minimal customization to implement and maintain and operates with ease for both internal staff and external customers. • Includes real-time integration with GIS (geographic information systems) using desktop and web based Esri© applications. • A highly intuitive system from a user perspective that can position PWA to take advantage of technology to improve departmental performance and efficiency. • Easy access to the data for robust report and query generation without the need for a programming specialist. • Support for user-friendly mobile technology that allows access to all system functionalities. • Asset tracking for specific assets, including the ability to track attributes, work and maintenance history, cost of maintaining the asset, and asset lifecycle management and to issue work orders and track resulting costs against individual assets across multiple planning and Metro Council districts.
