Specifications include, but are not limited to: The proposed Cloud-Based solution must cater to the specific needs of the following DOS Divisions: Homeland Security and Emergency Management (HSEM), Fire Marshals Office (FMO), Fire Standards & Training and Emergency Medical Services (FST-EMS) and State Police. These divisions exhibit diverse requirements necessitating a flexible and comprehensive solution capable of accommodating the distinct needs of each division. It is important to note that the existing platform currently hosts over 60 Listservs utilizing GNU Mailman version 2.1.30. The Vendor shall be responsible for all aspects of the project, including, but not limited to: • All services, software configuration and development associated with the implementation of the Listserv replacement solution and its associated business process impacts. • Overall support and coordination, analyzing and defining business process improvements. • Configuration of the Listserv replacement solution