Specifications include, but are not limited to: The Vendor shall provide the State of New Hampshire with access to a Computerized Maintenance Management Software with the following functionality at a minimum, but not limited to: • Support additional State Agencies in the future • Demo / Training Videos or Guides • Supporting approximately 50 administrators (individuals with approval authority) and up to 100 other users (individuals who submit work requests) • Permit multiple approval levels (i.e., Requestor, Technician, Supervisor, Approver, etc.) • Mass data import/export • Barcode/QR code capable • Preventative maintenance scheduling • Automatic notifications at each stage of the work order process • Permits communication between users • Generate Work Orders • Asset inventory • KPI Reporting – asset usage, labor, materials, performance trends • Track Vendors who may complete work orders • Cloud based/Web Access • Mobile App and Mobile Webpage for access from Android and/or Apple products • Ongoing Customer Support
