Arkansas Department of Health (ADH) seeks to purchase additional bandwidth, and lower ADH’s cost per unit of bandwidth. With determination of award of this IFB, DIS will set rates that include the awarded Contractor’s site and aggregation costs plus a decimal portion of the existing State backbone costs. Once the rates have been established, the ADH CIO will make a determination of the bandwidth to be ordered by balancing the bandwidth needed for the health services rendered at each Rural Health Care site and the ADH budget available. DIS will then issue service orders to the awarded Contractors based on the ADH bandwidths requested. DIS will work with the Contractors to eliminate any ADH, DIS or State roadblocks. As the Contractor circuit installs are completed, DIS will dispatch a technician to work with the DIS Network Operations Center (NOC) to complete any site router changes and turn up the new service to ADH. All monitoring programs will be updated to now show the new network service. DIS will then issue a service order to the previous Contractor to disconnect the old service effective the day of order issuance.
