Specifications include, but are not limited to: The following scope of service describe the minimum requirements for this type of services: Provide interface of utility software for downloading to bill print software for processing / printing /mailing of utility bills. Be equipped for the opt for paper or electronic delivery of utility bills. Be equipped to suppress e-bills from printing and from generating ACH envelopes. Ensure timely and accurate production and delivery of bills to utility customers in accordance with our billing schedule (19 current cycles each month to process in addition to final bills which have a different file layout). Reduce costs for billing production and delivery to customers with minimal mailing delays due to equipment failures and / or maintenance. Maintain accuracy of piece counts. Maintain postal discounts and achieve additional postal discounts where eligible and appropriate. Improve postal records through electronic reports. Provide a solution that allows for expedited changes to forms and envelopes to accommodate changes, additions or deletions and / or topical contents on billing statements.
