The State seeks to acquire, under contract, a cloud-based Software as a Service solution that provides user web portal access and service. The solution must service internal agency staff, clients, and remote partners. The solution must accommodate flat file and non-normalized Sql data importation as a product of this RFP. Each Proposal must present software that can fully support and integrate existing data and deliver the required functionality listed in Appendix B: Business/Technical Requirements and Deliverables. The system supports the administration of benefit client qualification, program payments, overall program benefits and demographic reporting for 30,000+ beneficiaries. The scope of the program includes federal and State of New Hampshire process changes, reporting, and year to year changes in client benefits or requirements. Reporting conformance for current and past year-over-year activity is of critical importance for tracking operations, budget, and client benefits
