Specifications include, but are not limited to: The New Hampshire Department of Health and Human Services, Division of Long Term Supports and Services (“Department”) is seeking responses to this Request for Applications (solicitation) from qualified Vendors to provide Aging and Disability Resource Center (ADRC) services in ten (10) geographic areas of the state, as defined in Appendix D, Geographic Areas. ADRC services assist all individuals, including those over age 60, and adults with physical, intellectual, and/or developmental disabilities, and behavioral/mental health concerns. The Department anticipates awarding one (1) or more contract(s) for the services in this solicitation. Vendors may submit applications to provide services in one (1) or more Geographic Areas, as described in Appendix D. A separate application is required for each Geographic Area for which Vendors are applying. In addition, Vendors may also apply to provide any of the four (4) unique regional services outlined in Section 4. A Vendor must be selected as an ADRC covering the general scope of services in order to provide any of the regional services. 4.2.1. Vendors can choose to apply for any or all geographic areas to provide SMP services. The three (3) geographic areas for SMP work are: 4.2.1.1. North (Coos, Grafton, Carroll, and Belknap Counties); 4.2.1.2. East (Merrimack, Rockingham, and Stafford Counties); and 4.2.1.3. South (Sullivan, Cheshire, and Hillsborough Counties). 4.2.2. Each of the three (3) SMP geographic areas must have one (1) SMP Complex Interactions Specialist who has completed the SMP Complex Interactions Training, in order to be trained to make referrals of fraud and abuse. 4.2.3. The selected Vendor(s) must provide SMP Services within their geographic area(s) to increase community awareness and prevention of health care fraud and abuse through education, counseling, assistance and outreach for individuals with Medicare, with a specific emphasis on those with the greatest need. 4.2.4. The selected Vendor(s) must recruit, train and maintain staff and volunteers to assist health care consumers on how to protect personal health information, detect payment errors, and report questionable Medicare billing situations. 4.2.5. The selected Vendor(s) must provide no less than one (1) group outreach and education event within their geographic area per quarter, to total no less than four (4) per year, with an emphasis on providing and distributing SMP outreach throughout their geographic area during the year. 4.2.6. The selected Vendor(s) must provide no less than one (1) instance of media outreach per month, including but not limited to SMP-approved: 4.2.6.1. Flyers. 4.2.6.2. Fact sheets. 4.2.6.3. Newsletters. 4.2.6.4. Advertisements.
