Specifications include, but are not limited to: o SaaS Non-Proprietary/Open Architecture o Software must be PCI Compliant and o Vendor must be able to provide an up-to-date version of their AOC o Robust isaster recovery capabilities. o Multi-language and currency conversion. o Excellent 24/7 remote support. o Account management and user provisioning automation o Full feature Rest API with read/write capabilities o Web based user interface o Multiple user security levels/roles o Include the option of creating multiple customer-defined fields o Support the ability to add, delete, and change a cardholder’s access/account/plan o Ability to audit all actions taken by users in the system o Support SAML-based single sign-on o Provide solution for launching a mobile app to complement the use of a physical identification card. o Support accounts across multiple campuses including meal plans o 99.5%+ uptime o Vendor maintained known bug/defect list o Software updates applied to test environment prior to introduction to production. o Ability to schedule processes to specific times and on reoccurring schedules o Product interfaces meet appropriate accessibility standards including WCAG 2.1 AA guidelines for any web-based user interfaces.
