Specifications include, but are not limited to: The selected Vendor(s) must serve as an Aging and Disability Resource Center (ADRC), formerly known as New Hampshire ServiceLink, as part of the No Wrong Door model. The selected Vendor(s) must: 2.1.1.1. Provide objective and unbiased information on a full range of long term care supports and services. 2.1.1.2. Promote awareness of the various resources available to people in their community. 2.1.1.3. Provide information and referrals to needed services for individuals. 2.1.1.4. Provide person-centered one-on-one assistance and decision support to individuals. 2.1.1.5. Serve as a full service access point to all long term supports and services, including Medicaid long term support programs and benefits. 2.1.1.6. Create formal relationships to ensure collaboration with health care partners when individuals transition from one setting of care to another; 2.1.1.7. Serve all individuals regardless of physical, intellectual or developmental disability or mental illness. 2.1.1.8. Provide information and referral regarding community-based long term supports and services. 2.1.1.9. Ensure individuals accessing the ADRC experience the same process and receive the same information regarding Medicaid-funded community-based Long Term Support Service (LTSS) options, regardless of point of entry.
