Specifications include, but are not limited to: • Manage all infrastructure and software associated with the IBM z/Linux environment as noted in Appendix B. • Maintain the IBM infrastructure and other ancillary environments to meet all application and security requirements. • Coordinate patching, upgrades and testing windows to align with application and business requirements. • Participate in various audits associated with the IBM and data center environments (e.g., FTI, MARSE, SSA, CJIS), including responses to auditors, required follow up actions and closure of any findings that are assigned to the IBM Technical Services team. • Coordinate with application and business teams regarding projects, deliverables, and assigned responsibilities, which includes using JIRA software for tracking joint projects and tasks. • Manage all infrastructure changes using DoIT’s existing change control approval processes. • Issue service advisories and/or global advisories as appropriate using DoIT’s standard process to communicate upcoming changes, address issues or for any service disruptions. Provide periodic updates on the status of open issues or outages until the issues/problems have been resolved. • Provide follow up root cause analysis on any major issues/outages, as requested by DoIT or the Business. • Assist with developing the biennium budget items specific to the IBM environment in conjunction with DoIT management and the supported agencies. • Manage the procurement of all hardware, software, peripherals and supplies for the IBM environment and the in-scope data center responsibilities as assigned. • Coordinate with hardware and software providers to obtain quotes, gain approvals to proceed from the appropriate agencies, following the DoIT and the State’s approved procurement processes.
