Specifications include, but are not limited to: 3.1 Towing businesses shall remove any glass, vehicle parts, or other substances dropped or spilled prior to leaving the incident scene. 3.2 No towing business shall accept a service call if the tow vehicle operator is under the influence of any substance that could cause impairment. 3.3 The towing business shall maintain a record or ledger of all vehicles towed at the direction of the UCAPD. This record or ledger shall contain the following information: (1) date, time and location of the tow; (2) description of vehicle being towed with VIN and license plate number; (3) name of tow vehicle operator; and (4) location to which the vehicle was towed. 3.4 Towing businesses shall cooperate with UCA and allow the inspection of records or equipment associated with compliance of these Rules. 3.5 The towing business shall maintain a physical business location within ten (10) miles of the UCA Campus and be able to respond to requirements of services within fifteen (15) minutes from the time of request, and no vehicle or other item shall be removed from the city of Conway unless released to and/or authorized by the owner or the owner’s legal representative of the towed vehicle. 3.6 If contacted by an owner to respond to the scene of an automobile accident on the UCA Campus, the towing business shall contact the UCAPD Communications Center to advise of the request before proceeding to the scene of the accident. 3.7 The owner, or owners, and any employee of the towing business who operate a tow vehicle, shall comply with all federal and state laws.
