Specifications include, but are not limited to: 1. Acceptance and Testing At the conclusion of the installation phase of a Building Access System the Contractor shall notify the ordering agency that the system may be tested to demonstrate compliance. The mandatory features and requirements of the system, all programmed options, training, and the product literature shall be checked. Acceptance shall be granted by DTI or the ordering agency (in writing) when both mandatory and proposed/published features are demonstrated to its satisfaction. No payment shall be due until acceptance is granted. Acceptance shall not be unreasonably withheld or delayed. 2. Training System installer/provider manufacturer shall provide up to eight (8) hours of training for Ordering Agency’s personnel to manage their own site at no cost to the Ordering Agency. This shall include but not be limited to adding and deleting users, setting schedules, and controlling permissive to doors in their areas or building. A description of the training procedures that may be associated with the Building Access System and services training should be included in Vendor proposal. Training shall include a user’s guide or written material for all of the equipment and services provided. 3. Warranty Provide a minimum two-year warranty on all parts and labor, or longer if manufacturer of any component provides. Warranty requirements shall include furnishing and installing all software upgrades issued by the manufacturer during the warranty period. If maintenance/service agreements are offered by vendor, all warranty equipment shall transfer to vendor provided and maintained service agreements upon expiration of the two-year warranty. If vendor does not offer a service agreement, all equipment shall transfer at original manufacture warranty coverage to a maintenance agreement provider as contracted with the State of Delaware. The agency managing the facility shall ensure timely transition and continuity of insurance coverage for all procured equipment.
