Specifications include, but are not limited to: The vendor shall provide testers at the following tiers: Tier/Tester 1: Testing that is highly complex/extensive background is required for successful completion. The tester will be assigned to Tier/Tester 1 with 5+ years of experience testing healthcare information systems or software. Examples of testing include but are not limited to: Testing of claims processing, testing of data interfaces, financial systems, testing of mainframe workflows. Development and maintenance of automated testing scripts. Tier/Tester 2: Testing that is moderately complex/moderate background is required for successful completion. The tester will be assigned to Tier/Tester 2 with 2+ to 5 years of experience testing healthcare information systems or software. Examples of testing include but are not limited to: Testing of mobile application functions, testing of applicant processing and renewals, testing of data analytics and reporting. Tier/Tester 3: Testing that is minimally complex/minimal background is required for successful completion. The tester will be assigned to Tier/Tester 3 with 0-2 years of experience testing healthcare information systems or software. Examples of testing include but are not limited to: Testing of user interface updates including modernization, testing of superficial updates to systems (panel updates, changes to look and feel, changes to correspondence)...