The City of Hot Springs seeks an electronic payment process provider to assist in the collection of several different types of transactions. The provider would collect information for a variety of different types of payments and the information collected for each payment type would vary. The information would be remitted electronically to the City through an interface with our current ERP system which is New World Systems/Tyler Technologies. Payments would be deposited into the City’s bank account in a timely manner. The types of payments would include, but not be limited to: Utilities payments – the City provides water, wastewater, sanitation, and stormwater services to its residents. The annual revenue from these sources is in excess of $25 million Business License payments – businesses register to operate in the City and those customers pay a fee associated with the license • Alcohol Tax payments – businesses that sell mixed drinks in their operations are required to file a report monthly and pay the taxes on the amount of sales Building Permit and Inspection Fees – customers who apply for various building permits and inspections are charged fees for those transactions Animal Services Fees and Licenses – customers pay for animal adoptions, licenses, vaccinations, etc. Registration and Various Fees for Parks Facilities Fares to Ride Intracity Transit Buses Various Fees from the Police Department – fees for police reports, etc. Solid Waste Fees
