Specifications include, but are not limited to: S: Through this Request for Proposal (RFP), the Agency of Human Services, Department of Mental Health (hereinafter the “State”) is seeking to establish contracts with one or more companies to provide a Cloud Hosted Software as a SolutionBehavioral health electronic health record (EHR) software for use at River Valley Therapeutic Residence. River Valley Therapeutic Residence (RVTR) is a 16-bed secure (locked) residential facility located in Essex, Vermont. RVTR serves adults with severe mental illness transitioning from a Level 1 Psychiatric Hospital setting or from the Department of Corrections. The facility supports individuals who are not yet ready for discharge into the community but who no longer require acute inpatient psychiatric care. The focus of care at RVTR is a provision of psychiatric rehabilitation services and psychosocial treatment delivered in a recovery oriented, trauma informed, person-centered, holistic environment. This program offers residents the opportunity to reengage with the community, according to their own goals, hopes and dreams. Emphasis is placed on establishing broader community connections and eventually transitioning to a more permanent and less restrictive living environment. This facility opened for services in May 2023 and is not currently using a Behavioral Health EHR system. Health records are currently maintained in paper charts. The State seeks to convert from paper, and implementa modernized Cloud Hosted SaaS Behavioral Health EHR solution at River Valley Therapeutic Residents. The Vendor solution shall provide implementation that will encompass activities such as deciding how to automate and standardize workflow; configuring the new EHR system; cleaning and converting data; engaging and training the end-user community; deploying to facility; and launching the steady-state 24/7/365 support services. The new solution must be Certified Electronic Health Record Technology (CEHRT – 2015 Cures Edition) as defined by the Office of the National Coordinator for Health Information Technology (ONC). The State of Vermont Bidder Response Form (Exhibit C) further defines the Functional and Non-Functional Requirements for the River Valley Therapeutic Residence Behavioral Health EHR solution. Through implementation of an EHR system, RVTR intends to achieve the following objectives: • Streamline and standardize workflow to increase patient care and decrease errors. • Implement quality improvement and operational efficiency programs made possible through data gathered through the system. • Improve the coordination of care by enhancing interoperability to external partners in care. • Maximize the integration of behavioral health care by moving off from paper charts to an Electronic Solution • Automate report generation. • 24x7x365 system support and s
