Specifications include, but are not limited to: conduct an assessment of its Operations and Information and Instructional Technology Divisions and produce a final report, complete with recommendations for immediate and long-term action steps. The firm will provide recommendations to strengthen and align both the Operations Division and the Information and Instructional Technology Division to DeKalb County School District’s Strategic Plan, build organizational capacity, strengthen facility and digital infrastructure, identify necessary upgrades, and benchmark each of the divisions against current industry standards and practices. The Offeror’s proposal shall include an overall description of the assessment format. Types of assessments to be conducted include, but are not limited to the following: • Organizational/Operational Assessment • Security and Infrastructure Assessment • Facilities and Maintenance Assessment • Construction, Design, and Planning Assessment • Business Services Assessment • Fleet Maintenance and Safety and Training Assessment • Transportation Routing Assessment • Work Order Completion (the process start to finish) Assessment • Help Desk/ Ticket Submission Assessment • Records Digitization Assessment • Staffing (Efforts in recruiting and retaining) Assessment
